Master Service

This is a great company with great people from the owner, Steve, to the salesman Tim to the installers Josh and Julio. I met Steve at the home and garden show and asked him a few question about Heat-AC units and he was very helpful. He even gave me some advice on which units he suggest and didn’t try to up sale me, he even said not to waste my money on super high SEER units for this area. And that’s what sold me on them. So I had them come out and give me a bid on replace 2 complete systems and installation of another in my detached garage. Tim, the salesman, was very easy to work with, took time to explain and educate me on several things and gave me a VERY competitive bid, lower than I expected. I told them they won my business on Monday and they were there the next Monday doing the job (I figured it would be a few weeks). He was involved and kept in touch throughout the installation. Both the installers, Josh and Julio, were awesome and very professional. This was a big job and they worked their butts off. They were very courteous and I felt comfortable leaving them alone in my house and shop when I had to run errands. They didn’t cut corners and did a great job. So if your looking for a good company to help you out with your heat and AC needs, these are your guys and I recommend them very highly.

We first spoke with Tim who gave us our estimate for both furnace and a/c, we found his to be the best out of 3 places, then Julio and Josh came by brought in everything and had everything completed and working in hours! We will recommend this company to any who ask! Super nice, accommodating, and courteous!

I have been using Master Service for a number of years now, they installed my heat/air unit and provide ongoing maintenance. They are exceptional in every way. I called yesterday (Debbie is awesome) because some of the rooms in my home weren't as cool as others (air was barely flowing through vents) and Steve came out this morning (fast!) and discovered the problem immediately. He fixed it quickly and I was very happy with the price. I would not use anyone else but Master Service. Highly recommend!

Had all old HVAC equipment replaced with all new. Master Service is family owned. Met with the owner, Steve, several times before awarding bid. The conversations and bid process were never rushed. Installation, by Josh and Julio, was methodical, thorough, professional and done with a sense of pride. Owner personally reviewed completion and start-up and made one adjustment at my request which i suspect most companies would have said no that everything was working fine. I now have cool, clean, refreshing air and should have for years to come. Job well done.

A+++

I highly recommend Master Service! From my first call in, to the Service Technician they sent out (Justin), this was by far the best homeowners service experience I have had!

I received a call an hour before the tech arrived, as well as when he was on his way. He was professional and well-spoken, and wasted no time in finding the solution. Other companies have tried to overcharge, but Master Service was fair and thorough.

I will be happy to recommend them to friends and family. Thank you Justin at Master Service!

We have always had great service with Master Service and this time was no exception! Mike did a fantastic job explaining everything and he did a great job servicing our ac unit. I also appreciate when I call Master Service the truck that shows up clearly says Master Service, not some 3rd party contractor. His company and name was clearly visible on his uniform. These things are important to me as a stay at home mom. Thank you Master Service for another great Service call. We will call again in the future!

Master Service technician was great! Installed new system and showed me how to set the digital thermostat and how to blow out clogs in the drain line. He was very helpful and kind when answering my questions. I definitely recommend them.

Excellent service, superior customer service and quick turn around times. Josh, Julie, Tim and Justin were exceptional, understanding plus very knowledgeable. Tim, Josh and Justin installed a brand new Air Conditioner along with furnace. Josh, Tim and Justin were exceptional answered any questions we had and cleaned up everything. We would highly recommend Master Service of Tulsa Heating & Air Conditioning.

Very professional and understanding on the phone service. Justin showed up very quick considering the icy road conditions. Justin was very professional and positive about the problem. He was also empathetic in regards to the cost of the part needing to be replaced. He was knowledgeable about parts and cost and included one quote for the service call, part, and labor, which was also very reasonable. Highly recommended company for all around great service.

I am sending this review in for my senior parents Marion and Marilyne Akin..... This was our first time using Master Service with no regrets. We had all new heat and air units installed by Julio and Josh. They were very professional, informative and a pleasure to have in our home. They didn't seem to mind my following them around, watching them work and asking questions. They were very thorough in their explanations and even showed me things to check before calling for help should a problem arise. They made their time very enjoyable while they were here, I enjoyed visit with them while they worked. I most definitely will refer Master Service to my friends and family. Thank you for your professionalism and service, Marilyne Akin