Maumee Valley Heating & Air Conditioning

Working with me around mynbusy schedule, better priced then anyone out there
Customer service is best i have deslt with

Kyle Miller, my furnace tech, was prompt, polite, and communicated clearly the problem. Although in my case, the problem was me. Thank you so much for all the help.

Fantastic company. I called this morning because my heat was not turning on. The female who answered the phone was very polite. I called around 8:15am and a technician arrived to my home within 30 minutes. The technician Kyle was very nice and answered every question I had. Kyle solved the issue with my furnace and explained everything as he was servicing my furnace so I would be informed and in the loop. Kyle replaced my air filter and cleaned my furnace by vacuuming all the dust and wiping everything down with a disinfectant wipe. I had a great experience!

I worked with Brad this time and it was exactly what I expected and paid for; good service, good work, and very knowledgeable.

Had an AC checkup today. Tech was courteous, tidy and fast. All good. I think I made a good decision.

We've been customers for 30 years. Excellent service every time. Great people.

I waited five days for this company to come look at my air conditioner. I took off work the morning of the appointment, which was confirmed two days earlier. I was on a conference call while waiting for them to arrive, when they left several messages. When I was able to call them back, they told me the technician moved on to another appointment because I didn't answer the phone. Then I got hung up on by Tina.

At no point was I told the appointment needed to be confirmed again the same morning. TERRIBLE customer service.

Great maintenance service! Great value, professional and excellent service. I had a heating system and hot water heater replaced and I'm very happy with the results. Highly recommended!

Came out within the hour of the call. Found problem with air conditioner and fixed very quickly for a reasonable price.

They were polite and informative from the moment I called for an estimate until the time they left after installation. I had called several companies to find out if our a/c was fixable and if we had adequate ducting in our house. I also wanted the furnace looked at as it runs almost constantly in the winter. I had 2 companies not call me back, another company that was EXTREMELY rude when I called and the last company did come out, but rushed in and out making me feel as if they had no time for my questions.

Brian came out, looked at everything I had asked for, explained everything to me in great detail, and made me feel like they actually cared if they got our business. The office staff, especially Becky, went above and beyond to address everything I needed and wanted. The installation crew was professional, had my a/c and furnace replaced in one day including adjusting and replacing piping. They too went above and beyond. If I could give them all a kiss, I would. It was definitely the right choice to go with Maumee Valley and I would recommend them to everyone.