Lewis Center-Powell Heating & Air

The sales call for replacement of my furnace was very detailed and the service was well priced. I accepted their proposal. Two technicians installed furnace in one day. My furnace was old so it took time to dismantle. Brad and Kevin did excellent work. A few days later I had questions so Carl, the person who gave the initial quote, and Cory came to inspect and answer questions. They both were very helpful, extremely knowledgeable. All in all, the experience with Lewis Center Powell Heating and Air could not have been better. Skillful staff, excellent product and priced right. I got four quotes for a furnace replacement and this company was the best.

We called at 11am on a Saturday morning and they were at our house by 2pm. Pooya was our technician and was VERY thorough, polite, & informative. He really helped us develop a better service plan for both our A/C and furnace. Pricing was very fair and upfront. Thank you for saving us from having to possibly buy a new furnace sooner than necessary. We will see you in the spring!

The technician was knowledgeable and professional. He diagnosed the problem and repaired my AC unit very quickly. Kendall was his name. He made my wife feel very comfortable while at our home. This meant a lot as I was away on business. I was able to set up and handle everything with them over the phone mostly through text which I thought was awesome. If I have any other needs within the area of HVAC I will be asking for him personally.

Tech called before he arrived to make sure we were home. Tech was professional and answered all of my questions about the furnace. I also went ahead and had a new whole house humidifier as well as whole house air filtration system. Prices are reasonable. Tech was very knowledgeable as well as very easy to talk to. From now on I wouldn't call any other company.

I was in the market to replace my air conditioner and the furnace systems. I shopped around for features and competitive pricing. I evaluated four different brands with different vendors. Lewis Center Heating and Air was my top pick for their price and attention to details. They also had a great financing option. We are excited to have a brand new system installed.

Every technician was responsive and well trained. Very happy with the work performed.

We were very impressed by the technician and the company. He was very thorough and explained what he was doing and why. He explained the background of the company and their process. We reviewed multiple options and never felt pressured. I look forward to years of confort with the new hvac equipment. I highly recommend them.

My experience from Annie answering the phone to request service, to Isaiah coming to my home was world class service. Isaiah explained everything thing he was doing and very professional. I learned a lot about AC in a short period of time. I highly recommend Five Star. This review was submitted from my “cool” home.
Thanks

Emailed them online Thursday afternoon. They replied within 30 minutes and set up the appointment for 8-12am Friday. Mark communicated the exact time he would arrive. Great job. No pressure. Solved all the issues.

I called Lewis Center Powell Heating & Air (Five Star Heating & Cooling Group) on a Saturday when my furnace was not working properly. They were very polite and professional during my call, Pooya Yousefi was my service technician. He was wonderful. Very friendly, professional, and followed COVID-19 precautions. Found the problem, fixed it, explained what was wrong and gave me suggestions regarding filter changes, what to watch out for, thermostat settings. He was great. Was only charged the initial service fee which was very reasonable. I would highly recommend this company and will use them again!