Richardsons Heating & Cooling

Highly recommend using Richardson's Heating & Cooling. Overall a great experience having Richardson's come out for an emergency repair on Christmas Eve. Rich was very responsive and professional and we will reaching out when we need to replace our furnace/AC unit.

Our furnace stopped working the morning of Christmas Eve and after calling countless companies with no response, Rich called back within minutes and was able to come out on Christmas Eve. He was on time to the window he gave us and communicated when he was on the way to our house. He was able to identify the problem quickly and was able to give us options on how to proceed with how much each would cost and the timeline without pressuring to go either way. He didn't have the part available, but was able to get the warehouse to open (again on Christmas Eve) to grab the part so he could fix our furnace the same day. When he left to grab the part he left us space heaters to help try to warm up our house as it was at freezing temperatures inside. He was able to quickly get our furnace back running on Christmas Eve which was greatly appreciated and was able to get it done before we had any pipes burst or any other damage was caused.

Highly recommend this business. Rich was extremely thorough in explaining our options when he came out to quote us. He did not try to oversell us on anything and was very honest about what he thought would work best for our house. His quote was by far the most reasonable of any we got. We ended up going with him for installation. Excellent service and experience all around. During install, they identified a problem with our humidifier (installed by a different company and we’ve had many issues with it) and they were able to fix that for us as well. We’re so glad we went with Richardson’s!

Derek was very informative and friendly, he was very patient with my inquisitive son too. Both Rich and Derek were kind and explained what needed to be done, I called yesterday and they made time to come look at what was going on that afternoon and today replaced my furnace for an unbeatable price. I will call them in the future when I need any heating and cooling services and refer them to friends and family.

My fiancé and I have been using Richardsons Heating & Cooling for a few years now. Rich and his team installed my kitchen hood and bath vents. Rich also recently installed a new water heater for me and my parents. They are reliable and professional. They go above and beyond to ensure the projects are done right. Rich also charges a fair price and we have never felt like we over paid. We are very satisfied with his work and will continue to call Rich again for future projects. If anyone is in need of any HVAC, water heater, or vent work, we recommend you give Rich a call.

Rich was very professional and informative. Came out the same day we called, would recommend him.

Furnace went out. I know a little about furnaces. I had to replace it. I called several people in the Macedonia, Oh area and he was first/only to call back. He came out same day within 2 hours and gave me quote next day. The day after that he was out with new furnace and installing it. So within 72 hours of initial call I had new furnace at good price and he even offered to bring extra heaters if we would like them until new furnace was installed. It was nice to be respected and have contractor that was fast, reliable, professional and did great work.

I can not say enough good things about this company and Rich, specifically. I called this morning after my home warranty wanted me to wait a week with no AC. Within an hour, Rich called me back to hear the issue, had an appointment time made for today, and one tomorrow, in the event my schedule wouldn’t permit today.
Rich was on time, early even, he was kind, knowledgeable, friendly, and made me feel at ease with the work done. Most importantly, he didn’t make me feel like I was being taken advantage of, which happens frequently to single women.
The service was beyond affordable and beyond competitive with other companies.
Call them, you won’t regret it.

Thank you for such a great experience and for getting this house cooler within such a short time!

Rich is a trusted and highly experienced HVAC tech. I can’t say enough about my experiences with him the last 5 years for multiple properties..Fair price for excellent work. That’s a rarity these days. Don’t hesitate to give him a call.

Furnace went out, I was in a panic, but Rich was here an hour after I called. Left space heaters for the night and returned the next day to install new furnace. Great service!

Professional, prompt and responsive. They came highly recommended. They also offered space heaters to me in the interim between installation! Pricing was extremely fair as well, they’re not going to rip you off.