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Mason Heating & Air Reviews - 43

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Erica Stephens

Very friendly and professional service, called the office and I was able to have someone out the same day. Hassan and his assistant Ben reed did a fantastic job. Hassan was able to quickly diagnose the issue with my A/C and get it working, I HIGHLY RECOMMEND mason heating and air. Thank you

J C

The guy was great but the company charged $259 for a capacitor replacement. I’ve discovered that the part costs $17 on Amazon and is a 5 min fix. I even dismissed the problem before he got here. Granted, the guy checked the rest of the system and was here for about an hour, but even an hour plus parts would be half the rate. It’s really hard to find a heating/cooling company that doesn’t price gouge.

Marcia

Winter furnace and filter check for beginning of season. I found everyone very professional and efficient. They were on time, polite, neat and clean. Seemed genuinely caring to provide excellent service.

bonnie koller

We had technician Jeff who did a wonderful job on the furnace maintenance. He took care of a problem that was the result of installation from the previous company. We're completely satisfied with his knowledge an d skills. We will request him for our next inspection

Ron Toth

We had a great experience using Mason Heating & Air. Will definitely use them in the future.

Cheryl Vibbard

Ben did a very thorough check of our HVAC system..was extremely knowledgeable and courteous..already recommended him to our neighbor..will definitely call your company for our electrical or plumbing needs as well..appreciate Ben was exactly on time..you have a 5 star review from us

Pete4real money

JP and Jay did a really good job, were professional and took their time to make sure that I was satisfied with the installation. I highly recommend this company for quality, affordable products and services. And their techs especially JP and Jay are top notch!

Michael Graves

This company was great. Hassan came out to look at the system and provide quote. Helped talk me through the issues and prices. Scheduled the installation next day. Gage and Nick were the installers and did a great job. Gage kept me informed through out the process and updated me on time frame. Afterwards walked through the system and new thermostat. They answered all questions and were very helpful. The company called a few days later to ask about the experience and to have a person come out to inspect the work to make sure everything is good

Karen Shepherd

professional person on the line when i scheduled the appt. technician was friendly and professional. their rates were reasonable and my problem was solved in about an hour or less :) since i've had a great experience, they will be my "go to" company for all of our heating and a/c needs in the future. I'm glad i discovered a company that i believe that i can trust that is reasonably priced as well!

Linda P

New to area, and saw their coupon for furnace tune up. So low, I was kind of skeptical, but believe in supporting community businesses. They were on time, professional, extremely well mannered and pleasant to talk to. I decided to buy a new furnace/air conditioner system. No sales talk, no pressure! I was the one who brought it up. Felt so comfortable with these gentlemen, that I didn't feel the need to get a second estimate from another company. I highly recommend this company.

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