This is the first time I've ever had to buy a complete HVAC system but this company is by far is a reliable company and has great customer service and great workers!
I used Mason Heating and Air last year for our furnace install, which went great. Fast, easy, no hassle. Today we had a technician come out to do our first yearly maintenance and once again it was fast, easy and no hassle. I’ll definitely continue to use this company going forward.
Quick response. Reasonably priced. The service tech was very professional and took the time to explain our system to us. He answered all our questions. Highly recommend this company and the service tech.
Service technician very thorough, professional and cleaned up very well when complete. It was a good experience for me. I even bought a maintenance agreement.
Cody did a great job…. he was very professional and explained in detail many aspects of the workings, parts,etc of my furnace. He is A wonderful asset to your company.
I've actually considered not even leaving this review because I know next time I need some work done the guys will be fully booked up, haha!
That being said, I had the absolute pleasure of working with Ben R. and Charles (Chris) C. Not only were they two of the coolest guys I've ever had to come work on my house I have been working with them for 2 years now and they were nothing but professional, polite, considerate, and NEVER SALESY. I cannot recommend them enough and to see that over that two year period Five Star has branched into other areas of home maintenance such as electrical and plumbing, I plan to use this company for as long as I own a home.
Performed our semi-annual HVAC maintenance which we bought 5 years worth with our new unit. Service technician was extremely thorough, explained everything he did, excellent communication skills and treated us and our home with respect. He instilled great confidence in 5-Star Mason HVAC and in our system.
I had a great experience as a first time customer with Mason Heating and Air. Hassan was great, he explained the issue I had with my AC duct and was very professional and super nice. I will request him again. Thank you for the great service!
Service Technician Luke did a great job! Very professional, knowledgeable, courteous and took the time to explain the process and his findings. We will be using them again for sure in the fall for the Furnace service.
Richard Katlein
Customer support and service tech were polite and professional; called in the morning and home AC fixed by early afternoon. Great service!
d jones
This is the first time I've ever had to buy a complete HVAC system but this company is by far is a reliable company and has great customer service and great workers!
nicole mchone
I used Mason Heating and Air last year for our furnace install, which went great. Fast, easy, no hassle. Today we had a technician come out to do our first yearly maintenance and once again it was fast, easy and no hassle. I’ll definitely continue to use this company going forward.
G & B Butterworth
Quick response. Reasonably priced. The service tech was very professional and took the time to explain our system to us. He answered all our questions. Highly recommend this company and the service tech.
joni soale
Service technician very thorough, professional and cleaned up very well when complete. It was a good experience for me. I even bought a maintenance agreement.
Faith Bennett
Cody did a great job…. he was very professional and explained in detail many aspects of the workings, parts,etc of my furnace. He is
A wonderful asset to your company.
Jon Lodder
I've actually considered not even leaving this review because I know next time I need some work done the guys will be fully booked up, haha!
That being said, I had the absolute pleasure of working with Ben R. and Charles (Chris) C. Not only were they two of the coolest guys I've ever had to come work on my house I have been working with them for 2 years now and they were nothing but professional, polite, considerate, and NEVER SALESY. I cannot recommend them enough and to see that over that two year period Five Star has branched into other areas of home maintenance such as electrical and plumbing, I plan to use this company for as long as I own a home.
Thanks again guys!
Greg Davis
Performed our semi-annual HVAC maintenance which we bought 5 years worth with our new unit. Service technician was extremely thorough, explained everything he did, excellent communication skills and treated us and our home with respect. He instilled great confidence in 5-Star Mason HVAC and in our system.
Holly Holt
I had a great experience as a first time customer with Mason Heating and Air. Hassan was great, he explained the issue I had with my AC duct and was very professional and super nice. I will request him again. Thank you for the great service!
Karen G
Service Technician Luke did a great job! Very professional, knowledgeable, courteous and took the time to explain the process and his findings. We will be using them again for sure in the fall for the Furnace service.