NorthEast Plumbing & Mechanical

My wife called them for an estimate to replace a broken toilet flapper. After the plumber inspected it, he told me that they could not fix the ball flapper, and instead said they'd have to install an entire new toilet for $400, or $200 if we supplied the toilet. Incredulously, I said it defied belief that they could not fix a flapper, and I would NOT have them do the work. Amazingly, the owner of the business called my wife at the end of the day to say that they could, in fact, fix it but needed to borrow the broken flapper to match it "at the warehouse." He said he was sorry his plumber said he couldn't fix it. Mind you, this is a simple ball flapper on a metal rod which the first plumber said was beyond repair. What changed? Nothing, other than my response that I didn't believe it was not fixable. I'm certain they've used this scam on others, so my recommendation is to use another plumber.

Service could not be any worse than this! Company sent out to repair valve and instal new washing machine from Home Depot. Guys were helpful to instal hose needed for drain to sink going into sum pump. On testing, I noticed leak, and thought was fixed. Told to run test wash when they left. Later I discovered the hose was hooked up to wall not sink, so drained onto floor.I had to hire a plumber who additionally stated valves replaced too long and now needed copper pipe to be secure and make up to code. Additionally, for code, brackets need to be placed every 3 feet. This could have wrecked my home if came off the wall. In addition, they broke my hose by clamping it too tight, had to replace that also! Overcharged my card. Waiting 3 days to hear back from company, received phone call from less than friendly employee and can’t even get problem addressed! Had to hire someone to address flood, and repair everything stated above just so I can use my new washing machine! Will update if owner can call back and rectify this.

Very professional and honest plumbers. I'm a new homeowner who purchased an old house and they were very helpful in prioritizing the work that needed to get done. Also a week after they did a bunch of work they came back to install a valve for my dishwasher, along with the dishwasher itself, for a great rate. I will definitely be calling them again.

Chris and his crew did great work in a short period of time. Most impressed with the turn around from when we had them out to look at the issue to when they started the repair. Driveway drain in Lakewood with a collapsed crock causing the driveway and backyard to flood. Very satisfied with the customer service, cost, quality of the work, crew was very professional and speed of work.

We have used their services twice and been extremely pleased both times. Their plumbers are professionals who do great work. Both times the problem was fixed right the first time and they were able to work around our work schedules. Their rates are reasonable. I would not hesitate to recommend Northeast Plumbing.

NE Plumbing helped me on a duplex in Lakewood and installed new plumbing throughout the entire house They were able to get someone in super fast to help us meet our deadline. Additionally, when we had some emergency service calls, they were able to get someone out same day to address the emergency. Great service! Oh, and they installed a heavy duty whole house water filter for me, too. They met our needs and did what they said they would do. Would recommend. 👍

Great and efficient work, warned about initial costs estimates and then accomplished far more economically the work required on a forty year old tub and shower.

Called them again for a different bathroom and sink, but they checked it and said my interim repair to free a clog did the trick. They did a checkup to make sure all was well and then charged me nothing. Wow!
Good work and honest about it all. Rare indeed.

I was highly impressed with this company. Felica was very nice and prompt in responding to my needs. Justin was my installer for the hot water tank and he was polite, fast and efficient. Their prices are very fair and I will definitely use them again. Thanks again, your the best!!!!

Chris is THE BEST - I have worked with Northeast Plumbing and Mechanical for more than 5 years. He has always been able to send someone out within a day, and often same day. He is responsive, helpful, and timely. He has never left a job unfinished or finished incorrectly. He has replaced a hot water tank, fixed a disposal, and has been solely responsible for maintaining plumbing needs for a rental unit I own in Cleveland for the past three years, and my tenants have always had excellent comments about his work.

I am a loyal customer and am glad I found an honest, highly skilled plumber who completes the work on time and promptly.

I was not home, but the technician did an excellent job, and was very respectful. My daughter fr safe with him working in my home. Excellent job, I would definitely hire you all again. Did I mention the excellent price I was given, it was lower than the estimate.