The plumber was on time, responsive, professional and detail-oriented. He was able to fix our issue after doing a comprehensive diagnostic and followed up with a rigorous testing of his installation. Will definitely go with Atlas again!
Had both my AC maintenance and hot water heater. The plumbing technician found a small leak at one of couplings for the gas pipes. As a member received a discount to get it fixed. Both workers were friendly and knowledgeable. Almost team members. Regards Marc
They were on time and were able to repair the Air Conditioner on the initial visit. They explained the issues and offered options to resolve. Technician was very knowledgeable and took his time to explain everything. I was so impressed I signed up for their annaul maintenace plan.
Julio was so nice, polite and got right to work! I can’t say enough how impressed I was with everything from the time I called until my problem Was fixed was just over an hour !!!! And it was 8:30 on a Friday night!!!! I will def use them again!
I never thought we would be able to get someone out the same day to see what was wrong with our AC, but AB came through. They diagnosed the problem quickly and was able to repair it at the same time. They are very professional, clean and courteous. I Highly recommend them.
The repair guy, Shawn was great. He took pictures inside our unit and showed them to us. Unfortunately, our system is old and beyond repair. Nick came out, explained the options to us. We bought a new unit and it is being installed tomorrow. Speedy service which is very important in this cold weather. We are delighted with the customer service including Mikaela who answered all phone questions and set up the appointments.
I would definitely use Atlas Butler again! Response time was same day. The service man, Nate Emmert, was professional, kind and shared detail with me regarding the issue!! Excellent customer service.
Andy was very professional. He explained everything he was checking on our heating system and why. Andy recommended an air purifier for our Heating/air conditioning system. Since we have breathing issues I took his advice. I’m very excited to have less dust particles and cleaner air to breathe in our older home. Andy was very respectful, friendly and on time. He is a great asset to the Atlas Butler company. Thank you so much.
Great customer service. Honest and accurate. Second time I’ve used atlas butler and although they are over priced for repair work their maintenance people are honest and helpful. I feel respected and not belittled by them when they discuss repairs and quotes. The 89 dollar visit is worth the cost because of their expertise and honesty.
We have used Atlas Butler for several years and they are prompt and knowledgeable. Really like the Comfort Club as it covers both fall and spring tune ups. Have replaced both of our mechanicals, furnace and air conditioner and the equipment and are happy with the way the perform.
Jared Hawkins
The plumber was on time, responsive, professional and detail-oriented. He was able to fix our issue after doing a comprehensive diagnostic and followed up with a rigorous testing of his installation. Will definitely go with Atlas again!
marc crawford
Had both my AC maintenance and hot water heater. The plumbing technician found a small leak at one of couplings for the gas pipes. As a member received a discount to get it fixed. Both workers were friendly and knowledgeable. Almost team members. Regards Marc
Rich W
They were on time and were able to repair the Air Conditioner on the initial visit. They explained the issues and offered options to resolve. Technician was very knowledgeable and took his time to explain everything. I was so impressed I signed up for their annaul maintenace plan.
Dana Atkinson
Julio was so nice, polite and got right to work! I can’t say enough how impressed I was with everything from the time I called until my problem
Was fixed was just over an hour !!!! And it was 8:30 on a Friday night!!!! I will def use them again!
kim gifford
I never thought we would be able to get someone out the same day to see what was wrong with our AC, but AB came through. They diagnosed the problem quickly and was able to repair it at the same time. They are very professional, clean and courteous. I Highly recommend them.
Suzy Newton
The repair guy, Shawn was great. He took pictures inside our unit and showed them to us. Unfortunately, our system is old and beyond repair. Nick came out, explained the options to us. We bought a new unit and it is being installed tomorrow. Speedy service which is very important in this cold weather. We are delighted with the customer service including Mikaela who answered all phone questions and set up the appointments.
Tammy J
I would definitely use Atlas Butler again! Response time was same day. The service man, Nate Emmert, was professional, kind and shared detail with me regarding the issue!! Excellent customer service.
Lynne Lenz
Andy was very professional. He explained everything he was checking on our heating system and why. Andy recommended an air purifier for our Heating/air conditioning system. Since we have breathing issues I took his advice. I’m very excited to have less dust particles and cleaner air to breathe in our older home. Andy was very respectful, friendly and on time. He is a great asset to the Atlas Butler company. Thank you so much.
Jeff Van Arsdale
Great customer service. Honest and accurate. Second time I’ve used atlas butler and although they are over priced for repair work their maintenance people are honest and helpful. I feel respected and not belittled by them when they discuss repairs and quotes. The 89 dollar visit is worth the cost because of their expertise and honesty.
Brett Barrett
We have used Atlas Butler for several years and they are prompt and knowledgeable. Really like the Comfort Club as it covers both fall and spring tune ups. Have replaced both of our mechanicals, furnace and air conditioner and the equipment and are happy with the way the perform.