Excellent. Arrived on time, business poise, friendly and knowledgeable. Performed Spring preventive maintenance, cleaning and tune up for AC system. Communicated outcome of check up with good news. He made recommendation for filter within next two months and advised us of a small replacement part that was working but not at peak performance. No pressure for purchase but we chose to not wait and have both put in while the service man was here. He put both in for us and we are very happy to have this service. We feel like our unit is well maintained to meet the 90 degree temperature weeks ahead. Exceptional company and personnel.
My technician was very knowledgeable. My top floor was not cooling like the rest of the condo and all he needed to do was adjust the dampers. I had no idea what he was talking about so he took the time to explain to me what he was doing. He also told me I would have to do the same thing in the winter. He was very friendly, funny, kind and extremely knowledgeable. Thank you for such a great experience!!
Requested to have furnace and a/c checked. Representative advised technicians could be out same day. I agreed and two technicians came out. I advised furnace was operating but not blowing warm air, and a/c was diagnosed by Geiler and hone warranty technicians to have leaked refrigerant due to issue with Shrader valve in furnace closet. Victory Air technician joked that it could cost a million dollars to repair. He advised furnace needed to be started a couple times, but was working fine. He advised he put something in the a/c system outdoors to check it, but did not find any leaks. He then checked the system inside the furnace closet and found leak as advised by previous technicians. He calculated charges at more than $500, and advised it would be hundreds more to repair the a/c. I asked for a print-out of work and charges and signed tablet to get estimates. Beware!!! Always ensure companies and technicians provide you a written request and estimate before they touch or proceed with anything...checks, estimates, etc! Haven't yet followed-up with representative to find out whether this is customary with their company.
Victory came out within 3 hours and quickly repaied the heat pump for my swimming pool. Dave, the technician was great and was able to make the repairs without ordering new parts, which got my heater running within an hour.
Great experience using Victory Air to fix our pool heater. Dave was friendly and professional and took the time to explain what needed fixing. 10/10 would recommend.
He was very friendly. My daughter was here and the three of us joked around a little. It wasn't like he came in and did his job and immediately left. It was nice that he was friendly.
Victory Air Mechanical continues to give great trustworthy, professional service by dependable, personable staff for a reasonable price. They replaced my Heating and Cooling System October 2021, which continues to work great. I couldn't be happier. They will continue to be who I trust for routine maintenance. It's a relief to have such a dependable, trustworthy company I can count on for my HVAC needs. If you need a great company you can trust who won't rip you off this is the company you should call.
Tom and his team at Victory Air Mechanical are professional, and courteous. Even more important they are knowledgeable and able to diagnose and repair jobs that other HVAC outfits either couldn’t fix or made faulty repairs. Victory is my go to HVAC service provider for both my residence and business including rooftop units.
Suzanne Welker
Excellent. Arrived on time, business poise, friendly and knowledgeable. Performed Spring preventive maintenance, cleaning and tune up for AC system. Communicated outcome of check up with good news. He made recommendation for filter within next two months and advised us of a small replacement part that was working but not at peak performance. No pressure for purchase but we chose to not wait and have both put in while the service man was here. He put both in for us and we are very happy to have this service. We feel like our unit is well maintained to meet the 90 degree temperature weeks ahead. Exceptional company and personnel.
Chasity P
My technician was very knowledgeable. My top floor was not cooling like the rest of the condo and all he needed to do was adjust the dampers. I had no idea what he was talking about so he took the time to explain to me what he was doing. He also told me I would have to do the same thing in the winter. He was very friendly, funny, kind and extremely knowledgeable. Thank you for such a great experience!!
Debra Parrish
Requested to have furnace and a/c checked. Representative advised technicians could be out same day. I agreed and two technicians came out. I advised furnace was operating but not blowing warm air, and a/c was diagnosed by Geiler and hone warranty technicians to have leaked refrigerant due to issue with Shrader valve in furnace closet. Victory Air technician joked that it could cost a million dollars to repair. He advised furnace needed to be started a couple times, but was working fine. He advised he put something in the a/c system outdoors to check it, but did not find any leaks. He then checked the system inside the furnace closet and found leak as advised by previous technicians. He calculated charges at more than $500, and advised it would be hundreds more to repair the a/c. I asked for a print-out of work and charges and signed tablet to get estimates. Beware!!! Always ensure companies and technicians provide you a written request and estimate before they touch or proceed with anything...checks, estimates, etc! Haven't yet followed-up with representative to find out whether this is customary with their company.
Bill Zumvorde
Victory came out within 3 hours and quickly repaied the heat pump for my swimming pool. Dave, the technician was great and was able to make the repairs without ordering new parts, which got my heater running within an hour.
Lauren Shoker
Great experience using Victory Air to fix our pool heater. Dave was friendly and professional and took the time to explain what needed fixing. 10/10 would recommend.
Debbie Mastin
He was very friendly. My daughter was here and the three of us joked around a little. It wasn't like he came in and did his job and immediately left. It was nice that he was friendly.
Stephanie Cox CB Realty
Dave was great, professional, and great sense of humor. Fix the problem I was having. Victory Air team I had always been great to me so far.
Don Akins
Tom and his son are very responsive to your needs and offer great quality and value for a great price. We only call Tom for our HVAC needs.
Lori Burns
Victory Air Mechanical continues to give great trustworthy, professional service by dependable, personable staff for a reasonable price. They replaced my Heating and Cooling System October 2021, which continues to work great. I couldn't be happier. They will continue to be who I trust for routine maintenance. It's a relief to have such a dependable, trustworthy company I can count on for my HVAC needs. If you need a great company you can trust who won't rip you off this is the company you should call.
Robert Weber
Tom and his team at Victory Air Mechanical are professional, and courteous. Even more important they are knowledgeable and able to diagnose and repair jobs that other HVAC outfits either couldn’t fix or made faulty repairs. Victory is my go to HVAC service provider for both my residence and business including rooftop units.