Great experience with Victory Air, they determined that my AC was low on charge and fixed it. Also, already have a call in for them to come out and add a separate system to the upper level of my house. They will be my HVAC company of choice going forward. Thanks Derrick and Tom.
In my 10+ years experience w/Victory, I have been extremely impressed by the staff re professionalism, proficiency, promptness, and positive attitude (my grading system - they earn a high "4P" rating at every call). In addition, they merit another "P" for their pleasant personalities, from the office personnel to the service guys. And though it;s grreat to have confidence in having knowledgeable servicemen working on my home, their greatest attribute is trust. The owner, Tom Donathan, trains his personnel to treat customers like family, so I know Victory will always give me honest assessments, reliable resolutions to issues, and fair pricing.
I had the pleasure of dealing with Derrick. Not only is he extremely professional, but super kind and definitely did what we needed him to do. He was in and out in under an hour and we had working heat! He also called the next day to make sure our heat was still working and told me to call him if for some reason it goes out again. Will definitely recommend Victory Air to friends and family & use them in the future if need be! Thanks again!
Let me start off this review by saying that these guys are the real deal and nothing short of amazing. I have put off repairing my older unit for years due to not knowing the cost it would be to fix it. I called Victory Air to come out and take a look, as a family member suggested them. Tommy (the owner) is such a dedicated, hard working, and trustworthy guy. He is 100% a person that will give it to you straight. No sugar coating but in the good way. He sets realistic expectations of what they are able to fix and what truly needs to be replaced. Tommy wants the best for his customers and he shows that in the professionals that he employs. Each and every tech that I met and dealt with was professional and polite. They came in did the work and kept us updated and in the loop with every test needed or diagnosis that came up. I would 100% recommend this company to all my family and friends that need their HVAC systems serviced or replaced. As for myself, I know who I will be sticking with from now on when my system needs to be serviced.
Victory can always get us in quick. The guys have always been so friendly and efficient. They’re price is always fair. We use Victory for our AC and boiler system. I will continue to recommend them to friends and family.
This is my first time ever needing an air conditioner repair. Victory Air was wonderful to work with. They were able to schedule a service call on the same day of my call to them (truly, within a matter of 2 hours). The Service Technician was friendly, polite, knowledgeable and professional. He diagnosed the issue with my A/C and thoroughly explained the repair to me. Prices are very reasonable. I am thrilled to now know an HVAC company that is responsive, reliable, and professional if I ever need them again. I highly recommend Victory Air!
I called this place yesterday for assistance with my heating system. In less than 2 hours from the time I first called, a tech was out and had my system running! The techs were personable and very professional. He found the problem very quickly and explained it in detail. I will use them again in the future.
Tom and his guys are professional, honest and hard working. They are very knowledgeable of HVAC industry. We’ve been using Victory Air for years for residential and rental properties. Always referring people to them.
Steven Alexander
Great experience with Victory Air, they determined that my AC was low on charge and fixed it. Also, already have a call in for them to come out and add a separate system to the upper level of my house. They will be my HVAC company of choice going forward. Thanks Derrick and Tom.
Lenie Vessey
In my 10+ years experience w/Victory, I have been extremely impressed by the staff re professionalism, proficiency, promptness, and positive attitude (my grading system - they earn a high "4P" rating at every call). In addition, they merit another "P" for their pleasant personalities, from the office personnel to the service guys. And though it;s grreat to have confidence in having knowledgeable servicemen working on my home, their greatest attribute is trust. The owner, Tom Donathan, trains his personnel to treat customers like family, so I know Victory will always give me honest assessments, reliable resolutions to issues, and fair pricing.
Charles Kleiner
They do a great job they're very professional and don't leave a mess
LeeEtta Grubbs
I had the pleasure of dealing with Derrick. Not only is he extremely professional, but super kind and definitely did what we needed him to do. He was in and out in under an hour and we had working heat! He also called the next day to make sure our heat was still working and told me to call him if for some reason it goes out again. Will definitely recommend Victory Air to friends and family & use them in the future if need be! Thanks again!
Olivia Lecrone
Let me start off this review by saying that these guys are the real deal and nothing short of amazing. I have put off repairing my older unit for years due to not knowing the cost it would be to fix it. I called Victory Air to come out and take a look, as a family member suggested them. Tommy (the owner) is such a dedicated, hard working, and trustworthy guy. He is 100% a person that will give it to you straight. No sugar coating but in the good way. He sets realistic expectations of what they are able to fix and what truly needs to be replaced. Tommy wants the best for his customers and he shows that in the professionals that he employs. Each and every tech that I met and dealt with was professional and polite. They came in did the work and kept us updated and in the loop with every test needed or diagnosis that came up. I would 100% recommend this company to all my family and friends that need their HVAC systems serviced or replaced. As for myself, I know who I will be sticking with from now on when my system needs to be serviced.
Danielle Huber
Victory can always get us in quick. The guys have always been so friendly and efficient. They’re price is always fair. We use Victory for our AC and boiler system. I will continue to recommend them to friends and family.
Susan Ballard
This is my first time ever needing an air conditioner repair. Victory Air was wonderful to work with. They were able to schedule a service call on the same day of my call to them (truly, within a matter of 2 hours). The Service Technician was friendly, polite, knowledgeable and professional. He diagnosed the issue with my A/C and thoroughly explained the repair to me. Prices are very reasonable. I am thrilled to now know an HVAC company that is responsive, reliable, and professional if I ever need them again. I highly recommend Victory Air!
Kyle Carr
Victory air did an amazing job, clean work, reasonably priced, and super friendly! Highly recommend them
Adrian P
I called this place yesterday for assistance with my heating system. In less than 2 hours from the time I first called, a tech was out and had my system running! The techs were personable and very professional. He found the problem very quickly and explained it in detail. I will use them again in the future.
Rhonda Ryan
Tom and his guys are professional, honest and hard working. They are very knowledgeable of HVAC industry. We’ve been using Victory Air for years for residential and rental properties. Always referring people to them.