Jay's Heating and Cooling

This is simply how business should be done. Jason helped me diagnose the AC problem on the phone. Even offered to help me fix it, but I wasn't in a position to tackle the problem on my own at the moment. He gave me a clear expectation for what the cost would be of a service call and his team came out and got us all set. Reasonably priced, friendly, professional. A+ service. Glad we've found a solid HVAC company to turn to for all our future heating and cooling needs. Again, this is how business is supposed to be done.

I would highly recommend Jay's Heating and Cooling, they are the BEST! I have utilized their services on a number of occasions over the years. When my old HVAC unit bit the dust, they were able to get me set up within a couple of days. They took the time to explain all of my options so I could make the best decision for my budget. They are knowledgeable, professional, and prompt. I only use Jay's Heating and Cooling.

When we first started our buisness we were having a lot of issues with our AC and Our space heater. Jason and his team took a special interest in our needs and fixed both issue very quickly and they did a wonderful job. Immediately both issues were resolved and we have had absolutely no issues with either since. Jason also went out of his way and taught me some of the ins and outs of my heating/ ac system so that I had a better understanding of whats going on. I would highly recommend Jay's Heating and Cooling to ANYONE who needs quality help. Thanks again Jason.

I have had two experiences with Jason over the last few years. The first was a minor issue and I was almost positive of the cause/solution. Jason was kind enough to walk me through the steps to get our AC running without making a call to the house. Most HVAC contractors in my experience would gladly have collected the $80 trip charge to come perform those steps themselves, but Jason was honest and straightforward with me.

The second call I made was in reference to some information I received from a different HVAC contractor in the area, who told me that there were several issues with our furnace and AC and essentially pushed a brand new $9k unit on my wife. I immediately called Jay's and the next morning Jason walked me through the issues. All but one of the issues the previous HVAC tech identified were completely invalid, and Jason gave us great advice for the next steps he would take if he were in our shoes. He went above and beyond to ensure that the supposed issues with the unit were not a problem.

Bottom line: Jay's is the company you call when you want highly professional, highly qualified/competent, and completely honest feedback when your HVAC needs servicing. Thanks again, Jason!

I cannot recommend Jay’s enough. They responded quickly, came out just as scheduled, and easily fixed what I thought might be a major problem. They will be my new go-to for any HVAC needs.

I am glad I called! I called towards the end of the day and wasn't expecting a call back until the next day but Jason called me back almost immediately after I left him a voicemail. He came out the next morning to diagnose the issue with the outside HVAC because the heat stopped working. He ordered the part and came back the next day to fix the failing smart valve, he also noticed that the second burner wasn't fully operational and corrected that. I am so glad I found this company. Quick response and very reasonable prices. He's going to be my go-to guy from now on for all HVAC issues!

I hung out with him and his other technician while they worked on the unit and very pleasant gentleman. If in doubt, give these guys a call!

My 20+ year old HVAC system finally died. Here we go. How painful is this going to be? Who do I trust? I contacted one of the big well-know HVAC companies in Raleigh. Their quote was thousands more of what I thought was fair and what I could afford. I was recommended to Jay's when the technician from that company told me about him! I checked the reviews, and then contacted him. He came out the same day and we agreed on a new system price for my home. He was up front and honest. (I checked the parts prices online and his were spot on. No markup like other companies.) His techs Taylor and Anthony came out the following days to install my new HVAC system. It took almost a week of a few hours here and there, but it was finally installed. I'm a picky home owner, and these guys were really, really good. Every thing works as it should, area cleaned up, Professional and courteous all the way through. No hidden costs, and his prices were very fair. Any HVAC company can sell you a system and install it. The difference between Jay's and the others? Honest pricing, trust, and customer service!! You won't be disappointed.

Called Jay for help and he delivered. Other companies wanted to charge me 100$ just to come out and look at my system. Jay asked me some questions and was able to help. The kindness and professionalism he showed is often missing from other companies. I will and you should definitely call jay when I need any heating and cooling help!

Jay’s Heating and Cooling is my first and only choice for HVAC installation, troubleshooting, and repairs.
Jason is highly professional in residential and commercial HVAC repairs as well as customer service. He responds promptly to a service call, provides adequate estimates, doesn’t overcharge or make “unnecessary repairs” to boost the bill. Jason works fast and clean and doesn’t have to be look after.
Five Stars from me!

Jay's Heating repaired an air conditioning issue at my father's house. Being out of state they were very helpful, professional, and timely. I have recommended them to other friends down in the area.