Discovered pipe leak which could flood my basement. I called JPPlumbing around 7:00pm. I got an immediate answer from call service saying serv. Rep. Would call me in less than an hour. The rep.(Zack) called less than hr. Later we decided to repair it next day after I cut the water off. By 12:00 the following day Zack arrived and did the repairs. Satisfied less than 24 hours from my initial call. Price was extremely reasonable. Zack was polite, courteous and professional.
December 23 my HVAC bit the dust. Called 4 contractors and JP's were the only company that could locate and install a new Trane unit (at the best price) within about 8 days, not the 6-8weeks I was quoted by everyone else. They delivered 100%, kept me informed and have followed up. Their response, pricing, knowledge and professionalism are outstanding. I highly recommend.
Zack was very professional ,friendly and courteous. Identified problem quickly. Explained what he was doing. Did not leave a mess. Checked for further leaks. Was a very good first time experience with this company. Highly recommend
They did a great job and technicians were outstanding. I so appreciate having running water again and a new water heater. Will use this business again.
Zack and Chad fixed a leaky supply line on my toilet. They knew right away how to handle the issue. They were fast and curtious and I will definitely use thus company again and hopefully they will be my service techs. Thank you.
Zack, Chad and David have been awesome. We had so many water issues since Thanksgiving and today we have fully functional everything. We can't thank you guys enough. Awesome, hard working, guys. Thank you!!!!
Our second floor unit wouldn't cool. Cody called several times updating me on his status and arrival. Very pleasant and professional once arrived and quickly determined the problem. He explained the reason for the failure and replaced the faulty thermostat in short time. Trained on the new controls and offered personal cell phone number for follow up or other issues. Great representation of the company. Hope all the other techs are like Cody.
Well, just not enough space or time to share everything that is so very right about this company. They really are the best in the business. I phoned at 9:30 a.m. and Angela, JP's delightful and helpful office manager, said they would have someone out by 1:00 p.m. Listen carefully, Devan was at the house just a little after 11:00! Devon and Bill worked to solve the problems, and I am sitting in my wonderfully cool house as I input my review. This fine small business has been taking good care of me since 2012. I cannot recommend them highly enough, in fact, I would not recommend any other service. JP's IS THE BEST. Thank you!
Derek Fowler
JPs was awesome. Our water heater broke. JPs was able to source a replacement and get it installed the day after I called them.
Everyone I spoke with was great. They quickly got a tech out to look, David got me a quote within a hour of inspecting the job.
All the office staff was quick to get back to me on any questions I had. Even their answering service was professional and thorough.
Zack did a great job. The install is professional and he left the site clean. Really enjoying having hot water again!
Can't say enough good things about JPs!
Paul Tsumas
Discovered pipe leak which could flood my basement. I called JPPlumbing around 7:00pm. I got an immediate answer from call service saying serv. Rep. Would call me in less than an hour. The rep.(Zack) called less than hr. Later we decided to repair it next day after I cut the water off. By 12:00 the following day Zack arrived and did the repairs. Satisfied less than 24 hours from my initial call. Price was extremely reasonable. Zack was polite, courteous and professional.
Karen Childers
December 23 my HVAC bit the dust. Called 4 contractors and JP's were the only company that could locate and install a new Trane unit (at the best price) within about 8 days, not the 6-8weeks I was quoted by everyone else. They delivered 100%, kept me informed and have followed up. Their response, pricing, knowledge and professionalism are outstanding. I highly recommend.
Janet Hinson
Zack was very professional ,friendly and courteous. Identified problem quickly. Explained what he was doing. Did not leave a mess. Checked for further leaks. Was a very good first time experience with this company. Highly recommend
Vickie Hass
They did a great job and technicians were outstanding. I so appreciate having running water again and a new water heater. Will use this business again.
Lyndon Brown
Zack and Chad fixed a leaky supply line on my toilet. They knew right away how to handle the issue. They were fast and curtious and I will definitely use thus company again and hopefully they will be my service techs. Thank you.
Andrew Kempter
Bill and Eli are the epitome of professional service. They were punctual, courteous, as well as A-game quality of work! 10/10 would recommend!
Cathy Powers
Zack, Chad and David have been awesome. We had so many water issues since Thanksgiving and today we have fully functional everything. We can't thank you guys enough. Awesome, hard working, guys.
Thank you!!!!
MIchael Furr
Our second floor unit wouldn't cool. Cody called several times updating me on his status and arrival. Very pleasant and professional once arrived and quickly determined the problem. He explained the reason for the failure and replaced the faulty thermostat in short time. Trained on the new controls and offered personal cell phone number for follow up or other issues. Great representation of the company. Hope all the other techs are like Cody.
Robin Carpentier
Well, just not enough space or time to share everything that is so very right about this company. They really are the best in the business. I phoned at 9:30 a.m. and Angela, JP's delightful and helpful office manager, said they would have someone out by 1:00 p.m. Listen carefully, Devan was at the house just a little after 11:00! Devon and Bill worked to solve the problems, and I am sitting in my wonderfully cool house as I input my review. This fine small business has been taking good care of me since 2012. I cannot recommend them highly enough, in fact, I would not recommend any other service. JP's IS THE BEST. Thank you!
Robin