JP's Plumbing & Heating

My mom's AC went on the blink earlier this week. She called JP's, and they responded promptly. She was glad to see Bill, as she has known him over the years and says he is nice, professional, and always does a great job. Bill diagnosed and fixed the problem in a very timely manner. My mom has been doing business with JP's since the late 60s. She continues to use them, as their professionalism and good service has remained consistent throughout the years.

We have been customers of JP's for quite a few years. They have always provided top quality service so when our HVAC/heat pump finally gave out it was a no-brainer that they were the ones we called.
Bill, Cody and Sam were terrific! They are the picture of professionalism. They did a great job of informing us all throught the replacement as to what was being done and when they would be here working.
All three of these guys worked their buts off so that we could have some HVAC this weekend.
Bill (senior tech) did a great job of getting the job going and then turned things over to Cody and his helper Sam.
I hear people complain all the time about young people don't know how to work hard, (I don't agree) well I'm here to tell you that Cody and Sam busted their buts and it was appreciated. All of these guys were really friendly, easy to work with and very professional.
If you need any plumbing or heating repaired or replaced these are the guys to call!
By the way, I think Cody is going be the rockstar of JP's, he's bright, young and hungry, all qualities any employe would love to have in an employee!

Bill was prompt and courteous and got the part to properly repair my heat pump unit. Great service at a great price. Im in the country and he came early am.

Phillip came out to take care of things and I couldn’t be more pleased! I had a whole list of things that needed doing from installing a new hot water tank to unclogging the drain for the washing machine to repairing a toilet that wouldn’t stop running. He was so friendly and professional and took care of everything! If I need more work done I’m definitely calling JPs!!

It was Phillip and Samuel that came to our house to repair pipe and set our new toilet down. Great attitudes and a job well done for a tricky project. Pleasure doing business with this company. Highly recommended.

I called JP's , the technician Bill came as soon as he was available. He had my HVAC system up and running in no time. The cost of their service is very reasonable , and the folks there are very helpful and friendly. I will definitely call them again if I need their help.

Wanted 1595 $ for a 40 gallon hot water heater + 300$ labor. Said cost was the new hot water heater and removal of old hot water heater which is alot of work. Plus hard to reach. In crawl space under house. Which is about 4 to 5 ft. Off ground. Thing is was supposed to wire two heaters together for added hot water. No removal involved. Line already done by plumber for wiring to make it easier on them.
Called Lowes same hot water heater is $504.00. Sad but this company is taking advantage of folks.

Worked with Bill at JP's he was strait forward and easy to communicate with. He even went out of his way to sign up as an ally with duke power to save me extra money. Had our entire unit replaced and he worked around some other projects I was having done at our house during ac replacement to accommodate schedules. I would recommend JP's to use for any AC repair.

Jacob and Daniel from JP’s Plumbing did a great job unclogging my drain and putting stopper back on. They checked out the plumbing in crawl space as I asked.
Both were professional, neat and pleasant.
Definitely will call JP’s again.

I do not recommend this company. I called after-hours (4:30 pm) on a Tuesday, and I was told that I would get a return call on Wednesday. When I received no call, I called back on Thursday afternoon, and a serviceman came out on Friday. They promised to have the parts to fix my heat by Monday, but they didn't get it fixed until Wednesday Also, no compensation was made for their delay. They said that they were waiting on the part to ship from Hickory, but they were not willing to drive to Hickory (30 minutes away) and get it themselves.