They answered in person when I called and had a tech out to my house in less than 24 hrs. He diagnosed the problem, fixed the AC and inspected the unit. Very professional and great communication all the way around. Great experience all the way around.
They Have always been very professional and courteous both in the work and especially Katie in the office. Would Highly Recommend them. Stands behind their work.
Called sat,and they came on time but according to Almomd heating and a/c. I was over charged 33.oo a lb for free on which I took supposedly 4 lbs which is quite a bit of money.Almond gave me a price on replacing my unit which Holbrook has the identical one and waiting for a price from them.
Really wanted a quote for a complete new Heat & Air unit w/duct work done but after months of trying to get a quote. I gave up. Said they would return my call and never did so I called back a month later. They finally came out and looked at the job but never called back with a quote. I called back and the girl I talked with said she would look into it and call me back. That was a month ago and I have heard nothing. People say they do really good work but my experience has been that it is impossible to even get them to start the work.
Installers did excellent work and technician was courteous and knowledgeable and helped me understand my new system. Thank you BE Holbrooks for your professionalism and highly recommend your services and products
My experience was awful called on Thursday. Said they would be out Tuesday. Showed up at 3:30 on Thursday.Worked one hour fixed sink and toilet. But had a big water leak outside. "Reason I called" waited all day Friday for them to return. Called at 3:30. They stated it would be sometime next week. What do you think. You would do????????
The B E Holbrook's guys just completed the seasonal service on my heat pump and eveything is running perfectly. You can't beat their courteous professional service.
Joe Pollard
They answered in person when I called and had a tech out to my house in less than 24 hrs. He diagnosed the problem, fixed the AC and inspected the unit. Very professional and great communication all the way around. Great experience all the way around.
Rick Russell
They Have always been very professional and courteous both in the work and especially Katie in the office. Would Highly Recommend them. Stands behind their work.
Josh Rainey
Their techs were quick and came out same day. They had great communication and were very fair in pricing. I would only use them for future HVAC needs!
Jerry Mclaughlin
Called sat,and they came on time but according to Almomd heating and a/c. I was over charged 33.oo a lb for free on which I took supposedly 4 lbs which is quite a bit of money.Almond gave me a price on replacing my unit which Holbrook has the identical one and waiting for a price from them.
Gail Honeycutt
Really wanted a quote for a complete new Heat & Air unit w/duct work done but after months of trying to get a quote. I gave up. Said they would return my call and never did so I called back a month later. They finally came out and looked at the job but never called back with a quote. I called back and the girl I talked with said she would look into it and call me back. That was a month ago and I have heard nothing. People say they do really good work but my experience has been that it is impossible to even get them to start the work.
Dean Linker
Took almost 2 weeks and 3 trips to repair a $10 seal on our toilet. Then, a bill with labor at $80 per hour!! Will never use them again.
Art Lewis
Installers did excellent work and technician was courteous and knowledgeable and helped me understand my new system. Thank you BE Holbrooks for your professionalism and highly recommend your services and products
Terry Harvell
My experience was awful called on Thursday. Said they would be out Tuesday. Showed up at 3:30 on Thursday.Worked one hour fixed sink and toilet. But had a big water leak outside. "Reason I called" waited all day Friday for them to return. Called at 3:30. They stated it would be sometime next week. What do you think. You would do????????
Bobbi Sheets
The technicians were at my house within two hours of my call. They diagnosed and fixed the problem quickly. Amazing job by real professionals.
Richard Macco
The B E Holbrook's guys just completed the seasonal service on my heat pump and eveything is running perfectly. You can't beat their courteous professional service.