I absolutely love this company! They have been very responsive. I just had major work done includong duct work and adding a new Daikin system. Thomas and team were professional, courteous and thorough. They worked throughout the day for two days. We were very pleased with the quality of the work.
The guys that came out to install the outlet in the crawl space could not have been nicer. They were quick and very professional. Thermo Direct's pricing is reasonable. I trust them to do a good job and would hire them again.
The HVAC professional who came to my home was kind and thorough in his work. He explained everything that he was doing and how the estimate was broken down. He was informative and very helpful!
Gage was very courteous, respectful, and easy to deal with. He is professional and business-like. He responds well to our requests and needs. Best of all, his work is first class
Staff was very professional and informative about the whole process. Took the necessary steps to ensure the best outcome with the limited amount of space provided for installation. Was able to effectively problem solve and execute the solution without compromising the quality. Overall, I appreciated how thorough and efficient everyone was while maintaining excellent customer service and support. Thank you!
Tuck was amazing and patient! He was responsive to our needs and went above and beyond to give us our best options. This is clearly a company that values the customer!
Thermo Direct was the first company to respond from the Find It Duke Energy site for an electrical problem. They put me on the schedule for service for the next day! The lady at the office was very informative and helpful. Marc called with eta. I don't know what he did, but the outside outlets worked. They didn't work for me. Marc explained how that can happen and showed me how to check it if it happens again. And he fixed my ancient smoke detector. Totally professional and personable. Enjoyed meeting him and learned something new. I will definitely call Thermo Direct again. I highly recommend this company.
They came on time, even they did a mistake on the quote, they didn't take extra money and assumed their mistake. The work was done very professionally and the person from the office was always helping to ensure a 100% quality. I will trust on them for next services!
I had an emergency electrical problem today. id did not have a previous experience with Thermo Direct. This company was very quick to respond with two very sharp and professional Technicians. Markell and Gage were excellent with their knowledge and their skills to solve a difficult problem and in a timely manner. Everything was explained well and completed very quickly. I will do more business with this company in the future.
Sandy B
I absolutely love this company! They have been very responsive. I just had major work done includong duct work and adding a new Daikin system. Thomas and team were professional, courteous and thorough. They worked throughout the day for two days. We were very pleased with the quality of the work.
Jane Shealy
The guys that came out to install the outlet in the crawl space could not have been nicer. They were quick and very professional. Thermo Direct's pricing is reasonable. I trust them to do a good job and would hire them again.
Lizzy Bain
The HVAC professional who came to my home was kind and thorough in his work. He explained everything that he was doing and how the estimate was broken down. He was informative and very helpful!
William Merryman
Gage was very courteous, respectful, and easy to deal with. He is professional and business-like. He responds well to our requests and needs. Best of all, his work is first class
Natasha Hatchett
Staff was very professional and informative about the whole process. Took the necessary steps to ensure the best outcome with the limited amount of space provided for installation. Was able to effectively problem solve and execute the solution without compromising the quality. Overall, I appreciated how thorough and efficient everyone was while maintaining excellent customer service and support. Thank you!
Michelle Hamilton
Tuck was amazing and patient! He was responsive to our needs and went above and beyond to give us our best options. This is clearly a company that values the customer!
Kathye Williams
Thermo Direct was the first company to respond from the Find It Duke Energy site for an electrical problem. They put me on the schedule for service for the next day! The lady at the office was very informative and helpful. Marc called with eta. I don't know what he did, but the outside outlets worked. They didn't work for me. Marc explained how that can happen and showed me how to check it if it happens again. And he fixed my ancient smoke detector. Totally professional and personable. Enjoyed meeting him and learned something new. I will definitely call Thermo Direct again. I highly recommend this company.
Jorge i Mar Marques Martinez
They came on time, even they did a mistake on the quote, they didn't take extra money and assumed their mistake. The work was done very professionally and the person from the office was always helping to ensure a 100% quality. I will trust on them for next services!
Brad Stimmel
I had an emergency electrical problem today. id did not have a previous experience with Thermo Direct. This company was very quick to respond with two very sharp and professional Technicians. Markell and Gage were excellent with their knowledge and their skills to solve a difficult problem and in a timely manner. Everything was explained well and completed very quickly. I will do more business with this company in the future.
Mark Marsula
Marc did a great job. Very customer oriented. Excellent work. Will definitely call Thermo Direct again.