Comfort Hounds Heating & Cooling

Nice van & wrapping. After hours service call on a 17 year old Split unit. Good first impression. Rob and his assistant were the first HVAC company to show up. Prompt.

Ended up needing a new unit, but selected another company. The installation location was challenging. Comfort Hounds team were less comfortable with the challenging replacement location (2 day install) than the other HVAC companies. The other company installed in under 8 hours.

Very timely, excellent service. Rob was great and we will be using them moving forward for our yearly heating and A/C service and maintenance. Really saved the day for us, highly recommend them !!

Comfort Hounds know what they are doing! They go the extra mile to make sure that everything is done correctly, and will make sure your needs are met. 10/10 customer service and experience. You need to use them!!

Rob is very responsive when you need help and seems to know his stuff really well. We were having trouble with our thermostat getting power and was fortunate that he just came off a job and was able to help us right away. I recommend AirPro to anybody in need of an HVAC professional.

We've been using Rob and his company for 5 plus years. They are always fair, prompt, professional and courteous. Great place to do business with.

I called AirPro on a Sunday morning, and they called me back within minutes.
They arrived for an emergency service within an hour. The serviceman, Rob, was
polite, pleasant, and followed social-distancing practices. They cleared a
condensation-line blockage and accepted a credit card for payment of the $538
fee. The entire transaction was thoroughly tracked with e-mails and text
messages, and the unit has been working flawlessly ever since.

I came home from work and noticed my ac wasn't on and was starting to get warm. I called AirPro about 4:40 on a Friday afternoon. By 5:40, Rob was at our house. He took look and figured out quickly what the issue was. By 6:20, he had us back up and running. Rob was very friendly and explained everything in detail. I'm definitely going to give them a call next time we have an issue. They were prompt, friendly, fair, and just great to work with.

I have a 20 year old office building with thirteen HVAC units in a variety of sizes. I switched our service contract to Rob George's company last year and am very pleased with the decision. Our old service provider was a large corporation with high costs and little to no personal service or contact unless I called them with a problem.
Rob's company offers personal interaction; lower costs; and professional advice on managing our aging HVAC system. He's there when I need him; keeps our older units maintained; and has selectively replaced units that have reached the end of their useful life. I highly recommend him for your HVAC needs.

Rob was very helpful, knowledgeable and easy to communicate with. Responded quickly when my air conditioner was not working. Especially appreciated always keeping me informed such as texting when on his way. I have nothing bad to say about AirPro just good.

Rob was great and had my heat back up and running quickly. I will definitely be calling him again! Thank you again! 10/10 recommendations