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  • Onsite services

Bolton Construction & Service, LLC Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Grace Rose

Very good service. Gave thorough estimate, and followed through with repairs.

Gail O'Brien

Camden did a fantastic job working on our Ecobee thermostat yesterday! It has never been so precise and easy to use. I hope you continue to pay and treat Camden well. He deserves it, and he is an excellent ambassador for your company!!!

Amanda Penny

I've been a customer for decades, the company has certainly has had it ups and downs, I believe they are headed back up if they keep service representatives like Curtis. I feel like I actually learned something and got an excellent maintenance call as well. Curtis answered all my questions and helped me understand what to look for with future calls.
A company is only as good as their service folks so hopefully they will realize that and keep good folks on board.

Judith Crowell

Brian came to my flooded basement around 10 pm on our last below freezing Friday night. He checked everything thoroughly and figured out how to diagnose the source of the problem creatively. (There were no burst pipes.) Brian's attention to detail and diagnosis allowed me to peacefully turn back on my downstairs heat for the night. When he finished the job on Saturday morning, I knew I had a star for a plumber!
I love the new (old) Bolton!

Aya Zaghloul

I needed to get my dining room chandelier re-centered over my dining table, and while making an apt over the phone, they mentioned there was a $90/hr service fee, along with a $5 gas fee. I accepted and made the apt. The representative came by, and after 5 minutes of looking at my dining room, he informed me that it's not an easy job (as it had seemed), and they would have to replace the wire, thus the need for putting some holes in the sheetrock. I didn't know the job needed all that, considering I just wanted to move my fixture 5 inches over. So I decided not to do it... However, they wanted to charge me the $90 service fee regardless - even though NO LABOR was done and he only spent 10 minutes with me. I was very disappointed, and requested to have this addressed to the manager. After he talked to the manager, they agreed to have me pay half. Although very angry and feeling ripped off, I agreed to pay half. When I look at my receipt, they marked that "time & labor" started at 12pm -- when he didn't even arrive to my house until 12:40pm! Seriously!?!
Now I know my money is going to their nice shirts they wear and nice trucks they drive. I would not recommend this company to anyone.

Sarah Berenson

For 30 years Bolton has been my plumbing and HVAC service. They do the job right the first time and they always come promptly. I love my gas, instant hot water.

Vicki Jackson

Devlin was so Personable and explained in Laymen's Terms what the problem was . He had it resolved right away. I would definitely call them again and request Devlin.

Cristie Dowda

When you have water pouring into your basement that won't stop when you cut off the main water valve, you need professionals and you need them fast! Billy Soames and Eric Grimes crawled underneath my very wet house, determined the source of the leak (which is not so easily done in a plumbed and re-plumbed 1890 home) and dug and dug in the pouring rain. I almost cried with relief when they were able to completely repair the broken pipe without having to dig a huge trench from the house to the main water line. Kudos to the office staff, Valerie and Amy, who managed to get them out for this emergency and are always understanding and ready to help. A great company and wonderful people.

Karen M

Camden was on time, personable & professional. I feel as though he did the best inspection of my AC system that has been done in a while. I will request that he perform any inspections or system services in the future.

Sharon Smith

Billy and crew were knowledgable and efficient. He explained how the sensor on the water heater worked in detail and they left our home clean. I would definitely call Boltom again for work in the future.

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