Bolton Construction & Service, LLC

Bolton has always been extremely helpful, very punctual and has the highest standards of professionalism and expertise. Highly recommend them as the maintenance professionals you can really trust.

Great Experience! Billy came out on the service call, showed up early and we discussed options for a major repair to restore water service to my home. After discussing options, he was prepared to get to work, keeping me informed along the way. He fixed the problem quickly, and let me know what options I should consider moving forward related to the fix. All around, great experience. I recommend them highly. Very pleased.

We have been with Bolton Service going on 26 years, and some Technicians are good and some are just ok, but Bill S. is GREAT ,AND NOW I HAVE FOUND A SECOND ONE THAT HAS BEEN TO MY HOUSE ON THE LAST TWO VISITS Aaron S. he always goes beyond what any other Technician has ever done in the past. Aaron S.always explains things and the other day while working on the Outside AC unit he smelled Gas and I had to call DOMINION ENERGY to get a Technician out to fix the Leak, then Aaron found where the contacts on the relay was not making sound connection and was able to find a problem and fix it before it broke and would have caused more money and headaches.
I would like to have AARON S as my PM Technician from here on. AARON has a great work ethic and it seems like that is becoming more rare today.

Bolton has been an outstanding company to work with. Always a positive experience from the phone call to schedule the appiontment all the way through to completion of service. They are quick to respond when we have a problem and and get us back up and running quickly.

Curtis Snipes is a terrific technician for both AC and furnace service. Last summer he really saved us when he came to replace a pump on our ac when we were at the beach and we had a house-sitter. Our sitter had a tight schedule but Curtis was really flexible and found a time when both could meet up and get it done before we returned. And now today, a summer later, he saved us from record high temperatures and no AC again by slotting us in as soon as he had a cancellation a full 6 hours earlier than we expected anyone to be available, and then by quickly and expertly diagnosing our problem as two blown 25 amp fuses and one bad capacitor in our 1987 Trane. It was fixed and cooling in less than half and hour after he arrived. He always calls before coming and is so polite. Best of all, he really knows his stuff and has the right parts stocked in his truck. And if you do diy like I do and want to really know what is wrong with anything hvac that isn't working,, he is willing to show you and explain just what he is doing Thank you Curtis!

Curtis Snipes is a great professional. He came to my home and was very friendly with my family and animals. He did a great job and I hope we see him again. Just for maintenance hopefully. We have a very old furnace.

We had to call Bolton as one of their competitors didnt want to come to our facility because of COVID concerns. Frank came out and quickly figure out the issue and had our problem fixed right away. Will be using them again for our plumbing needs

I had a gas leak on Saturday and there was a guy who responded to SECU RE promptly. Well, I came home Monday 3/18/19 to no heat. I called SECU RE, but after not hearing from anyone, I contacted Bolton myself. I was given 3 different times that someone contacted me. The first two times were before I called to SECU RE about the problem. Next, I was told a time and that they left me a voicemail. I hate being lied to especially since I have kids and they're home without heat. Nevertheless, nobody ever showed up or called. I give my hats off to the person who showed up and performed on Saturday, but tonight my children and I are still suffering without heat.

3/20/19..... If it wasn't for Mr. Curtis, the guy I mentioned above, with the help of Thomas, my original star would have stayed a one star. I didn't know the review was based off the worker and that the answering service is a contractor. If, I was you Bolton, I would change the answering service company.

3/27/19 I want to thank Jeffrey, Thomas, and the other guy that came out last week and installed me a new HVAC system. Today the inspectors came and everything passed. I want to thank you guys for coming out and handling the issue I have been dealing with since I moved into this unit.

Billy was courteous, knowledgeable and efficient. He wasted no time completing my repairs. I have used Bolton for years and have always had a good experience and great people performing great work.

Curtis was very professional and did a great job bringing our system quickly back in working order. The whole Bolton Service team really have excellent people and they are all great service professionals.