Hobgood Mechanical, Inc.

We woke up to 49° in our house. First we called our home warranty company and also did an online service request about 730 am. Christmas eve morning. No response AT ALL. We called Hobgood that afternoon and talked to a real person. She said they were completely booked and were scheduling for Monday. By noon Monday they were here and the problem was fixed.
Great people, great service. Just call them first and your life will be better!

If you're unsure which business to call for your HVAC... call this one! My HVAC started pushing out "not very cold air" and then freezing over. My unit is 8 years old and this is the first real problem. I called early afternoon and had an appointment the same day. Service guy was on time, fast, and super professional. Most importantly, I think he was honest and the business is trustworthy! Luckily, my issue wasn't that serious (small leak near the coil connectors, a pound of refrigerant, and a little clog) but he could have told me nearly anything and I would have paid for it. Instead they kept it real, fixed me up, and suggested I get on a service plan for 2 check ups a year (I needed to do that anyway) and they can keep an eye on the little leak. He even offered to check if the coil is under warranty and get back to me with a quote so I know what to expect when it does finally need fixed. You already know who I'll be calling for that work when it's time!

Love, love, love this company! Everyone is so friendly and professional, and you can tell they know what they’re talking about. We had Hobgood replace our HVAC system in May of 2020, but the thermostat recently went out. Brandon came and replaced it and thoroughly checked the temperature of our vents to ensure that everything was working smoothly! Can’t recommend this business enough!

I am all about supporting local businesses and what better way to do so when I needed a new unit. They were very reliable and showed up on time as scheduled. I would highly recommend contacting them for your HVAC needs. Thank you Adam & Jamie!

Great experience with Hobgood! The technician showed up on time, and finished my A/C service very quickly! Since the service call, my A/C has been cooling and dehumidifying with no trouble at all. Quick, accurate, and courteous service deserves repeat business!

Edit to add - we had to have a technician out again, and Brandon was great. Thankfully we only had a blown capacitor, and he had it replaced in no time, flat. He also gave us an honest assessment of our AC unit and set very realistic expectations for us. Hobgood is doing their damndest to retain us as customers throug punctual, high-quality service; and honestly, they've got us!

Thanks again, Hobgood!!

And then it happened.... the house was unusually hot on a hot day... my 40 year old system had finally fizzled out. But this was no ordinary AC replacement... I was looking at a full system replacement. I called all the big names in the area and took one reference for Hobgood. Everyone else sent a salesperson that had to 'call to confirm' anything that wasn't part of a normal installation. Hobgood were the first on site, fastest to quote, and the price stayed exactly as they said.

I did have one of the companies come close.... after I told them how far over their quote was... they knocked over 20% off and were still too high... I'm not saying I'm just saying... I'm glad to have supported this high quality small town business. Those other names have radio ads and bilboards... Hobgood has good quality people and my business for years to come.

Outstanding customer support. Adam and his team installed a mini split and a furnace on my townhouse and I can't be happier. This team continues to perform and their prices are very fair. Will continue to use Hobgood and would recommend to anyone looking for HVAC work!

Very trustworthy and honest, clean and safe to have over. I can have him in the house without a worry, he accurately diagnosed the issue and got us up and running again.
Five stars all the way around!

Very professional, punctual, and thorough. The techs were actually early for the appointment and got right to work. They explained everything they were doing and the cause and fix for the issue. I would definitely recommend!

UPDATE: The business owner called my husband with a sincere apology and sent us a gift card. The employee who never sent the quote now no longer works for them and apparently it wasn’t his first time not following up with customers. It’s nice to know that people actually care about the reputation the employees they have put out especially in a small town as well as their previous customers. As much as I appreciate the company’s gesture, we have already found someone else to do the work. Will contact them in the future for more work if needed.

Had one great experience in the middle of a winter snow and my head didn’t work. Decided to give them another try a few weeks ago. Long story short, we called about a quote. They had a guy come out, which I’m not really sure why since he didn’t even go upstairs and look at the area of where we needed to have a mini split installed. It was before a holiday weekend and he stated he would try his best to get me a quote by the end of the day, but with it being the Friday before a holiday weekend he said it might be Tuesday before we got it. Understandable, right? Needless to say, here I am almost THREE weeks later and still no quote. We have called the office and asked about it. The guy that came out even called over a week ago and was asking questions about the location of the unit (which he would have known if he looked at it) and said he would have me a quote that day after talking to his boss. I’m pretty disappointed in this company after the previous experience and they do the work at my husbands job. Maybe they will find someone else to do their AC work.