Shivani Refrigeration & AC

Very happy with the service Shivani offers. I use their services every 2-3 years to ensure my ac's are in top shape for the summer NY season. Their service is courteous, engaging and timely and we have yet to have any trouble with our units. I highly recommend using this company if you want to make sure you are getting the best AC maintenance and service for your AC needs. Congratulations on a job well done!

I noticed a rattling noise in the new frigidaire ac . Working with Electrolux/Frigidaire, I was able to get a technician from Shivani to access the problem. He knew exactly what the problem was and it was resolved. No more rattling. An insulation strip which was added to the bottom of the ac when my coop installed the ac, was misaligning the ac and therefore metal was hitting metal. The strip was removed and no more noise. Thank goodness because I thought it would be a mechanical problem and the ac would have to go to the shop. Very good technician. Thank you Shivani.

I am a long time customer and had given Shivani an excellent review but I am changing it because they really let me down this time. I was out of town and my son came to my apt in NYC to escape the fires of CA, with his fiancé and dog. He called on a Monday morning to schedule an appointment for installation of my AC, which Shivani had in storage, and told them the elevator wasn’t working but he would pay extra to have someone deliver it (in addition to the $300 bill). The appointment was scheduled for Wednesday but they canceled that afternoon because their guy didn’t want to go up the stairs. I called from overseas to tell them to please bring it Thursday and that what they did wasn’t right. But in the end they won’t bring it until Friday. It’s been hot in the city all week and none of them have been able to sleep. They both do serious remote work and my son is doing job interviews as well. After all these years they made no extra effort for a very good customer who has also brought them a lot of new clients. I’m beyond disappointed.

I’m very much impressed with the services performed by Shivani Air Conditioning. They were professional and on time. They did spring cleaning on my air conditioners and also sold and installed two new air conditioners. I definitely recommend SHIVANI and would use them again.

This AC company is a Godsend in NYC. They worked with me finding the best AC for different rooms in an UWS pre-war building, from different makers, ordered and then installed to perfection. They always returned my call and were responsive to my questions. Good AC can be difficult in this City. After consulting several other better known vendors and appliance companies, I cannot recommend Shivani more highly.

100% reliable , the technician's are very professional . I had my air conditioning serviced and installed at a great reasonable price .

The technician Allan and his Associte was awesome. I am truly satisfied with the work they provided in installing my AC unit .

I would give 0 stars if I could. I called them Tuesday to schedule an appointment to fix my air conditioner. They said they would schedule me for Thursday, but made me wait until the next day to give me a time. Called back Wednesday and they said they would call me back later. Full day goes by an nobody calls me. I call at the end of the day to which they said "they don't want to do the job". Never had an experience like this in my life. Good luck to you and your bound to be failing business

I called this company to get a diagnostic report done for a portable AC which the compressor has started making a loud motorized sound. The compressor is still in warranty and this was requested by the manufacturer of the unit to honor the warranty. When the technician arrived and performed the diagnosis he stated the unit needed a cleaning. He further stated as a result of the unit being so dirty it forced the compressor and burnt out the control board. I knew this was not the case because I knew the control board was still working. I was still able to control all functions of the control board. When I stated this to him he switched up and stated it was the thermostat which is attached to the control board. I knew this was not the case either because the unit still gives me the temperature in the room. I was not agreeing with the diagnosis he was telling me because everything he was saying was still working even the compressor was still cooling with the exception of the loud noise it has started to make. Will you believe because I was asking him questions about the diagnosis he came up with. He flew into a tantrum stomping his feet and waving his arms in the air with papers in hand pacing side to side and said to me "I don't know how many F---ing times I have to tell you". That's right!, Went out of character on me in my very own home. Finally he stated to me it would be more feasible to replace rather than repair. Keep in mind this is not what I called them for it was only for a diagnostic report to furnish the manufacturer with. He gave me the report and left. I am a legally blind individual so I was unable to read the report without my visual aid. Big mistake on my part after he left I read what he put on the report which was needs cleaning and control board. He put nothing in about the compressor. I paid $108 when most other companies charge $50 for a misdiagnosis. I believe I was taken advantage of my visual impairment. I will definitely be filing complaints on this company and will be seeking my money back.
In answer to your response you are just trying to save face. I never asked for a bogus report. Your guy who came the first day misdiagnosed the problem he was wrong but I guess in your eyes that could never happen. The tech who came the second day did not really want to even look at the unit. As I stated before everything with the control board is fine. Your guy did go out of character on me the very first day. The fact he misdiagnosed the problem speaks volumes on what he is doing. I did inform both days I was visually impaired. We will see what the attorney general's office has to say.

Today I had a service call scheduled with shivani cooling. A 3rd party company used by P.C.Richards. I spoke with shivani this morning at 7am to get my time window which was 3pm-7pm this afternoon evening. They never showed up. I was home all afternoon and left messages. They were completely unprofessional. The driver whose number I had hung up on me when I called him at 6pm to see where he was. Terrible experience. Left me very frustrated, my AC unit was not serviced.
I don’t know who these guys are but beware

Terrible terrible terrible. Had a brand new A/C with a bad fan motor. They came and took the unit away for five days, brought it back and there was no change. They had unnecessarily replaced the circuit board and not the fan motor. Circuit board wasn’t even broken! Total miscommunication on their part. They took it away again and when they brought back another five days later they’d lost a screw on the front cover so it rattled. They had to come back the next day with the screw. 4 days I had to skip work in the morning to stay home waiting for this terrible service, plus was without A/C for two weeks in the August! AVOID!!