professional, left them alone, and in my home to finish installation, and everything went great. they left my home in a clean and orderly manner.i highly recommend.
This business has friendly and talented people across every department. They have impressed me and exceeded my expectations at every stage. We had a full furnace and ac tear out and new install 8/22/22. Brian, who provided our quote, reviewed everything with us and really had us feeling comfortable. The install team was friendly, polite, and was always working throughout the day. The install was completed on time and done extremely well. Even their customer service impressed me when I called to ask some follow up questions, Amanda, was also very helpful and competed our Rebate paperwork for us.
Heatwave is THE choice for whatever your job requires.
I have used heatwave for over 15 years at my home, place of business and now at another privately owned location. They have always been extremely professional very detailed in their maintenance, explanation of work being done and recommendations for improved energy efficiency in all areas. Their prices are very fair for the quality equipment, service, advice and support. Ken has serviced the HVAC system at my home and their home comfort specialist Brian is patient with questions, helpful and honest about cost and energy efficiency for specific area needs. Anna did a thorough inspection of an older existing furnace in another location and her detailed report allowed me to gauge a timeline for a potential replacement in the future. I call Heatwave with confidence that any question I have is addressed promptly and, if needed, appointments are made in a timely matter. Melinda goes above and beyond making sure the appointment times and confirmations are clear and as timely as possible. She also lets you know exactly what will be done at each appointment. I trust Heatwave.
Our gas valve died during a blizzard, I called them at 10pm on Christmas Day and someone answered and put us on the list. We had someone here the very next morning by 10am and the part was replaced within an hour and a half. Great service and great company! Thank you!!!
Absolutely first rate. Outstanding communications, which has become a rare commodity these days. Technician was professional and super friendly. Top notch business. Probably the best customer service I get for anything I do these days. I give my highest recommendation to using this company.
Install was done by one experienced tech and another who appeared to be an apprentice. Work was done in a conscientious manner. Looking afterwards at the install, workmanship appears too notch. All packaging was removed from the site. Overall, We are very pleased with the instal of our furnace.
Thank you so much for the amazing customer service, our furnace stopped working during the night. You had someone here by noon and gave us our options. Everything was pleasant and greatly appreciated
After calling and speaking to the receptionist to setting up an appointment, I knew I was dealing with an extremely professional company. I cannot say enough about Brian (who came to our home to give us an estimate) and the team (Luis) who came out and installed our furnace and A/C unit. I was so incredibly pleased with the whole process and I highly recommend Heatwave. Thank you for a great experience!
Judy Smentkiewicz
professional, left them alone, and in my home to finish installation, and everything went great. they left my home in a clean and orderly manner.i highly recommend.
Nicholas Bruno
This business has friendly and talented people across every department. They have impressed me and exceeded my expectations at every stage.
We had a full furnace and ac tear out and new install 8/22/22. Brian, who provided our quote, reviewed everything with us and really had us feeling comfortable. The install team was friendly, polite, and was always working throughout the day. The install was completed on time and done extremely well. Even their customer service impressed me when I called to ask some follow up questions, Amanda, was also very helpful and competed our Rebate paperwork for us.
Heatwave is THE choice for whatever your job requires.
Genevieve Snyder
I have used heatwave for over 15 years at my home, place of business and now at another privately owned location. They have always been extremely professional very detailed in their maintenance, explanation of work being done and recommendations for improved energy efficiency in all areas. Their prices are very fair for the quality equipment, service, advice and support. Ken has serviced the HVAC system at my home and their home comfort specialist Brian is patient with questions, helpful and honest about cost and energy efficiency for specific area needs. Anna did a thorough inspection of an older existing furnace in another location and her detailed report allowed me to gauge a timeline for a potential replacement in the future. I call Heatwave with confidence that any question I have is addressed promptly and, if needed, appointments are made in a timely matter. Melinda goes above and beyond making sure the appointment times and confirmations are clear and as timely as possible. She also lets you know exactly what will be done at each appointment. I trust Heatwave.
Toniyoung
Jake is a very knowledgeable young man,it's truly a pleasure having him service my furnace and central air. I would highly recommend him anytime.TY
Megan Strong
Our gas valve died during a blizzard, I called them at 10pm on Christmas Day and someone answered and put us on the list. We had someone here the very next morning by 10am and the part was replaced within an hour and a half. Great service and great company! Thank you!!!
Keith Weinsaft
Absolutely first rate. Outstanding communications, which has become a rare commodity these days. Technician was professional and super friendly. Top notch business. Probably the best customer service I get for anything I do these days. I give my highest recommendation to using this company.
Dennis Powell
Install was done by one experienced tech and another who appeared to be an apprentice. Work was done in a conscientious manner. Looking afterwards at the install, workmanship appears too notch. All packaging was removed from the site. Overall, We are very pleased with the instal of our furnace.
Marylouise Kompson
Thank you so much for the amazing customer service, our furnace stopped working during the night. You had someone here by noon and gave us our options. Everything was pleasant and greatly appreciated
Meghan McGowan
After calling and speaking to the receptionist to setting up an appointment, I knew I was dealing with an extremely professional company. I cannot say enough about Brian (who came to our home to give us an estimate) and the team (Luis) who came out and installed our furnace and A/C unit. I was so incredibly pleased with the whole process and I highly recommend Heatwave. Thank you for a great experience!
Griffin McGuire
The process was smooth and the team was professional. They were able to answer all my questions and they installed an awesome AC unit.