James Plumbing and Heating

I had house guests and a plumbing disaster. I called five different plumbing services. James delivered. The first tech told me I needed additional work done. I called James again and they sent Isaac who did a full diagnosis and also restored the plumbing to operational functionality. Very courteous and professional, and explained his actions through as well as recommending a product to mitigate future emergencies. A +

We've had to call James Plumbing and Heating twice in the past month to do work on a 1946 house (and bathroom) and they've been amazing. First, Dominic fixed a nearly impossible situation where the tub had been plumbed in very strangely, with the wrong grade, no P trap, and several pipes buried or half-buried in dirt. Another excellent contractor had looked at that with considerable dread and trepidation, but Dominic dug right in there and set things right, solving a bad smell situation and getting things flowing correctly. Then, when the antique fixture on the tub started leaking, Carlos came out and did an amazing job of fixing it. It's a cool old solid brass fixture that is pretty much irreplaceable now and I was worried we'd have to swap it out for something generic and new, but Carlos expertly dismantled it and restored it to full working order. Better than ever! Turns out his specialty is restoring vintage plumbing and fixtures, lucky us. Both of them were very polite, kind, and conscientious about tidiness and time. Great company and skilled people, will definitely call again for future needs.

Today Carlos (and his crew) replaced an evaporative cooler. He was on time, professional, very knowledgeable and personable. He was very attentive to the need to make corrections from the initial cooler installation that had been installed by another person years ago.These corrections were necessary to maintain proper performance of the newly installed cooler. I highly recommend Carlos.

Isaac is very clear and articulate with expectations of the job and quotes! His repair was an improvement to the function of my kitchen sink not just a patch job! They were here same day I called them! Highly recommend this company!

Carlos was great. He was timely, professional and reasonably priced. He fixed our toilet - and was very clear about how to save money on it if we had trouble in the future. We would definitely recommend him!

Carlos was amazing with communication and flexible with his schedule. I thoroughly enjoyed the quick and responsive service. He would tell us everything he was doing before he would do it, and always confirmed before hand of our appointments! Amazing service!

Can’t say enough good things about James Plumbing & Heating. We have had an ongoing issue with getting hot water to various fixtures consistently and after several failed attempts by other plumbers, Dominic and Isaac were able to diagnose and repair the problem. Incredibly fast response time and very polite and professional service. Highly recommend!

I attempted a valve repair on our shower and only made the leak worse. Within 24 hours Carlos of James Plumbing was on site. He made a quick assessment and completed the repairs within minutes after obtaining the correct cartridge. He even went above and beyond by thoroughly cleaning the valve casing. The price was right, too. I heartily recommend James Plumbing (and Carlos) for your plumbing needs.

I first contacted Home Depot and requested a reply via email. Instead, a day later, they called me. I asked them to switch to email. I never heard back.

Then, based on reviews, I called James' Plumbing & Heating (the reviews in my area were by far the best). I explained I had a gas hot water heater that needed replacing and that I was considering buying my own tank and could they quote me for both me providing a tank and for them providing the tank. That same afternoon, Carlos was dispatched and rapidly, professionally rendered us both quotations.

Because of Carlos' demeanor and obvious acumen, we elected to follow his recommendation and let James' provide the tank. Two days later, it was being installed and we couldn't be happier. In fact, we're planning on recalling Carlos to do two other projects for us.

Our most enthusiastic recommendation for Carlos (and Priscilla and Gabrielle) at James' Plumbing & Heating in Santa Fe, New Mexico.

Dominic was amazing in diagnosing the problem and was able to communicate the issue with the manufacturer and me. Thank you for being efficient in resolving the issues. Dominic finished a job in 4 hours which another company quoted at 16 hours. Honesty will grow business hundred folds. Thank you James Plumbing and Heating and Dominic.