Hubbell Electro-Mechanical

Little communication about scheduling. Calls were never returned, and project dragged on. John (owner) is very defensive and absolves himself of any responsibility, going so far as to blame you for his failures. Ended up having to call another company to finish the job.
Reply to. John. It was under my wife's name. You called her a "pushy woman", and said you've delt with a bunch like her in Santa Fe.

Worst contractor experience in my life. Paid $10,112 deposit for mini- split and installation. I soon decided that I consider them to be incompetent and canceled the order. They did nothing and delivered nothing but refuse to refund my deposit. They claim that they ordered some equipment for my job but won't tell me when they received it or exactly what I it is. Two months later and John Onstad refuses to communicate with me. In the meantime I have had to hire a different contractor, have gotten nothing from Hubbell/Onstad and he's keeping my $10,112. It's unbelievable!

I have received several fliers and seen ads from Hubble advertising Mitsubishi heat pumps. I want to change my home from propane radiant to electric heat pump, so I called on August 10. The woman who answered said she'd have a plumber call. I tried to explain that a heat pump is a whole house heating device, and I need quote, not a plumber. She said she understood. I'm not sure she did. Anyway, here we are at August 19 without a call back. Even if they do call now, I won't use them because they seem to be undependable. From other reviews, I expect the owner to reply to this by insulting me. That's okay. At least you know.

Please note their reply - 6 months later. I guess it took that long to think up a rejoinder.

We could not be happier.
When we asked our trusted Contractor of 10 years, who to call for a Mini-Split System, he just said Hubbell.
John and his excellent crew installed the awesome Mitsubishi Heat Pump, and our 50 year old adobe house is actually warm and cozy this Winter.
Also, the crew that installed was top notch. They worked hard to keep the house really clean, and were very mindful.

John
My wife and I have really been happy with the Mitsubishi ductless heating/air conditioning system that we purchased from you. The people who installed the system were very professional and worked closely with me to ensure that the system would be installed to meet our needs. Even though we have only had the system for a short time we have already enjoyed a more comfortable environment within our home and noticed a decrease in our electric bill. I really want to thank you and the team of people who worked to get our system installed. We are already recommending you to our friends.
David Montoya

Hubbell installed a Mitsubishi heat pump system in our home in Albuquerque. From start to finish they were wonderful to work with. John Onstad, the owner, is incredibly knowledgeable about the various products and helped design a product that suited our needs perfectly. The office staff Evelyn and Lana were always friendly and helpful. The installation went incredibly smoothly. All of the workers who installed the heat pump system were excellent, helpful, and courteous. I highly recommend this excellent product and company.

They still care after the sale. We're loving our mini-split air conditioning from Hubbell. After the sale, the installers were polite, efficient, showed up on time, cleaned up after their installation, and the office staff was caring, too. We had a couple problems after installation and they came right out to solve or explain our concerns. Highly recommend!

We had a new great experience with the purchase and installation of our new Mitsubishi Split-Type Aire Conditioning unit. The installers were extremely knowledgeable and customer oriented. The installation went smoothly and quickly. They did a great job of final finishing and cleaning up after they completed the installation. We could not be happier. This was are second experience with Hubbell and I would go to them for future needs. They were exceptional.

We appreciate the time that John Onstad, the owner of Hubbell, spent with us. He was very patient in answering all our questions regarding the sizing and installation of new split A/C and heating units. He would typically follow up the same day when we requested additional information. We , which we really appreciated. Sometimes had to wait days or even a week for feedback from other suppliers. The installation required cutting a hole in the sheet rock which was then professionally repaired as part of the job. We are extremely happy with Hubbell's responsiveness, quality workmanship and the work crew;'s professionalism.

John, Zac, Loren, Esmelin, at Hubbell Electro-Mechanical did an outstanding job on determining our needs and acquiring and installing our 4 zone Mitsubishi Mini-Split system. Install team arrived right on time as scheduled and got right to work going over with us the locations of the system in each room and on roof along with covering furniture and areas where the units would be installed and where very meticulous in cleaning up after all work. Team was very professional and personable through entire process and we were impressed on how efficient team was during installation and answering any question my wife or I had as well as going over system and how to use. The location and orientation of all the units looks great and my wife and I are incredibly pleased with system as well as how whole process was accomplished.