Number One Plumbing, A/C, Solar & Electric
Amenities
- Onsite services
Number One Plumbing, A/C, Solar & Electric Reviews - 100
4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Susana Sosa
Technician Jesus A was able to diagnose and fix issues with an evaporate cooler in a professional and timely manner. I appreciate that he put on a mask with no hesitation due to a compromised elderly resident. The cost was reasonable, and we are once more enjoying cool air!
Cynthia Biggers
Ricky was very helpful and completed job in timely manner.
Rachel Melka
Kyle was outstanding the repair was done so fast I couldn’t even believe it, he showed up earlier than we had originally set which was amazing. He communicated with us through the process and diagnosed the problem before he even got to our home. I highly recommend them for your household needs we surely will be calling them for any future repairs.
Ricky White
Had two hot water heater installed at two different houses. Joe and Justin did a great job, finished both in same day. Very friendly, knowledgeable, and proficient. Been using Number One Plumbing for about 6 years. Always been great service at reasonable prices. Thanks! Highly recommend!
M Noir
Abdul was thorough and got my swamp cooler ready for the season.
Joseph Benton
I put in a request and Dave was at my residence the very next day. I advised Dave of what I needed and the service was scheduled within a day. I highly recommend Number 1 Plumbing.
Christopher DeGraw
We were in the process of buying our rental house when a shower valve stem failed and started leaking into the wall. The management company sent Number 1 to fix it. The first guy got discovered that the stem had fallen apart and was part of a set way past their design life. He got replacement stems for everything, but after he left I discovered he only replaced the ones I watched him replace before I had to attend a work from home meeting. This fixed the immeduate leak but didn't do anything about the leaks that were about to start.
When he discovered the flanges were too big (a previous rental repair) he smeared clear silicone to plug the holes and left it looking terrible even after I mentioned we were buying. I later discovered he hadn't sufficiently tightened the stems when they started backing out and leaking from just hand turning the knobs. I also found he didn't replace the failing diverter.
I called to complain and the dispatcher sent someone else who did replace the diverter, but also failed to tighten it, which I discovered the hard way after he left. He also told me it wasn't possible to get properly sized flanges and the terrible glopped on silicone was the best anyone could do. I explained again that we were buying the house and would appreciate better-than-rental work, so he said they could come back after we purchased and do a really good job.
Don't pee on my foot and tell me it's raining. I ended up fixing all the "repairs" myself.
Karen Gutierrez
Very kind courteous service. Quick to figure out out water pressure issues and show how to change filter. Was very patient and understanding I'm not very good with things and he was very helpful!
Timd728
I called them because the air flow from my AC was weak last year. They sent a technician to my house on June 1st to start up my swamp cooler and diagnos the problem. I believe the technician's name was Joe. He began by taking the panels off my AC on my roof. He told me my belt was loose. He asked me to come up and look at the motor. He unplugged it and plugged it back in an attempt to show me it should be replaced because it would probably give out soon. There was a slight moment that it hesitated to start but I believe now he did not have it connected to the outlet enough and there was a gap between the electricity and the prongs. I asked him how much it would be to replace it and he quoted me $250.00. I had already told him I was out of work due to the pandemic and would not be able to afford that at this time but if it needed to be replaced I would be able to do it myself because I had done it before on my older unit I had before. I had put a new AC a little more than a year ago and last summer it wasn't working right that was another reason why I called them this year. He came down to turn on the water so I assumed he was done cleaning dirt out of it. He put the metal plate in to seal the vent from my furnace. Then he turned on the water. Shortly after then he took a small snake tool to clear the tubes from the spider I believe. Then when he was finished he came down and told me it would be a $109 with tax it came to $117.58. That was a lot of money since I was out of work but considered it a bargain as long as it worked. I got the money in cash a couple of days prior to his scheduled visit so I could pay him. He wrote me an invoice with the work he had done and had me sign it and collected his fee. He warned me several times not to turn off my unit because that would be the end of the motor. I was worried so I didn't turn it off out of fear for a week afterwards. The next day I noticed it was a little warmer in the house than the previous day so I went up to check it out. I removed the panels and noticed a lot of dirt in the water at the bottom. Then I noticed the pads were not getting wet water was dripping and some were not dispensing water at all. I managed to fix that issue it helped a little but not enough. Then I inspected the pads closely and they fell apart like dust when I removed them. I had to go by new ones and put them in. The air pressure was still low in the house for a week and my wall thermostat was in the high 80's during the day. I checked the belt and it appeared to be loose so I tightened it and after that it was working properly. I had to unplug the motor a couple of times to accomplish this task and did not notice any issues with the motor not starting up again all of this work happened over a week after his visit. Since then I have no problem turning it off. Since I took his warning about not shutting off my AC seriously I ran it nonstop for the whole week. I did not call until the 10th of July to express my disappointment to their answering service. They called me back two days later and I told them what my issues were with the service they charged me for and he said he would talk to the owner and call me back. A short time later he called me back and told me his boss wanted to offer me a free Ac shut down and a furnace start up. I thanked him for reaching out to me but I did not have any confidence in their company. Truth is I don't trust them and if they did come out again I believe they would find something to charge me for so they would be compensated for their time. The guy I hired the year before replaced my poly line for free and did everything this licensed technician did for less than half the cost and he used a shop vac to clean it. Who knows how much he would have charged me for that. After all he supposedly shut down my furnace by putting the metal plate in it's slot he didn't even put the furnace panel in place even though it was lying in front of it. Makes me wonder how much he charged me for that bit of work on that bill. On July 13th the owner said he will send me a refund.
GLORIA CARDENAS
My 3yr old furnace was not turning on in 11 degree weather. My installer from another HVAC company was unable to come today so I called Number One Plumbing and they came within 4 hrs.
The pipe that drains the condensation had been installed on the outside wall of my garage and had frozen. That’s why the heater wasn’t turning on.
Nick expressed disappointment that the condensation drain wasn’t installed inside to prevent freezing. We discussed other more workable solutions. He was so informative and concerned.
I am having the original installers come out in 2days to fix the problem. I will insist on a free repair!