Moore Quality Air

Customer oriented and engaged owners. They responded quickly, accurately diagnosed the issue (failed A/C motor). Moore Quality Air sourced replacement, configured, and installed it during their first and only appointment. Unlike most vendors today, they truly provide customer service. They deserve a chance for your business. They deliver real value and will be my first call in the future.

Lawrence is the best. He came out to service my swamp cooler as he has done for the last few years. He made sure everything was running smoothly and even dropped in a new sewer bleed off line at no additional charge. The charge is $99.00 but I feel they are worth it because I can rest easy that the work is done right the first time. I have a bad leg so I can't go running up and down on my roof which is very helpful for Moore Quality Air to be able to come out.

We recently purchased an air-conditioning unit from Moore Quality Air, and we couldn't be happier with the results.

From our initial meeting with Anthony, who listened to our needs and wants, to the installation by George, Julian, and Lawrence, we recognized we were dealing with a company where expertise, precision, integrity and customer satisfaction are key elements to their business model. We appreciated the efficiency of our crew and their willingness to keep us informed and to answer any questions we had.

Moore Quality Air is definitely a 5 star operation and one that we will continue to do business with for any of our future needs.
Eric and Jan Glover

Joe was so so helpful! I had some issues with financing and he stayed in the phone with the finance company until we figured out the problem. He always responded to any questions with a great attitude and was very professional. I hope to not have to go through the process of buying another AC unit but if I do, I’ll go through Moore quality air!! Thank you, joe!

Super happy with my service. The AC went out and trying to get someone here before the temp got to 100 was a challenge! But they were here the next day! John (? If I remember his name correctly- I hope cuz he was so professional & nice) assessed the issue, show me where to find the age of my ac and heater, checked the breakers and then went to the roof. When he came down, he hooked up the dead part to his meter, showed me what it was supposed to read (it wasn't reading) and explained what that part did. He also showed me a video of the unit. He replaced the part and I was cool again!
Very grateful that he took the time to review how it was supposed to work, showed the bad part and replaced it - everything was done very quickly and reasonably priced.
Thanks, we are keeping you!

Lawrence Barela was wonderful! He communicated his time of arrival and was very professional and kind. He found an issue and took pictures to show me and helped me make arrangements to have electrical wiring repaired. Valued his honesty and expertise! I will definitely make this my go to company !

I had to leave the one star to leave a review. If you’re going to miss the exit. Miss it. Don’t cut me off and then try to break check me like it was my fault you ran out time to change lanes. Your driving is dangerous. Do better. It’s not your personal vehicle too.

Moore QA was handed down to me as HVAC techs when I took over facilities maintenance at a church. They did such an attentive job on heating and 2 evap coolers maintenance that I have now used them 10+ years for the church, 2 rentals & personal properties. Lawrence and Joe have serviced my equipment; they've consistently been professional, thorough, patiently answered questions and provided knowledgeable, useful feedback. Lawrence once discovered filthy 4 year old filter in crawlspace heating unit I didn't know was there (other Costco deal installers didn't inform of) and removed it, bypassing so I can replace filters at an easily accessible alt location. Joe replaced evap cooler and walked me through how to obtain PNM credit. Moore also did an emergency water heater replacement for me w/in 1 day after it leaked water through ceiling in middle of night. Owner, Jonathan, has, multiple times, walked me through emergency fixes for rental over phone when they couldn't get out immediately, as well as informatively and patiently answered questions re: various future alternative strategies.

Having done much of my own maintenance in younger days, I used to think their fees were a little high but, in past few years, have found Moore to be comparable to, or a little less than, 2 big name companies in ABQ. Moore QA's personal, responsive & informative service is well worth developing a relationship with. They're forever MY guys!

Joseph showed up and was awesome. We have used Moore Quality Air in the past with equal, excellent service and will use them again. The staff from the phone call to the complete service are friendly, knowledgeable and we have always had a excellent experience from hot water replacement to washer valve replacements.

Moore Quality Air is my new “go to” company for all my HVAC needs! I started out being impressed they answered the phone when I called, no voicemail. It only got better from there! I ended up needing a new furnace. Their response time was immediate, their professionalism outstanding, they were on time and answered all my questions in a respectful, responsive manner. A special shout out to Anthony, Julian and Jorge who explained the process every step of the way. It is the first time a contractor has shown me their licensing without my having to ask. I can’t recommend them enough!