The service techs were awesome. They were super nice, professional, helpful, and they fixed the problem! Very fair price. Thank you! I will be calling you guys for all of my heating and cooling needs! I highly recommend Duke city heating and cooling
I wanted to thank everyone at Duke City Heating and Cooling.I had hvac system installed today. Paul, Mike and Gloria have been awesome, very understanding and great to do business with. Would also like to thank the team that did the install. Thanks Brett, Josh, Tommy, Jamie and Anthony. Brett did an amazing job as team leader, keep the team on track and doing an amazing job. Thanks guy's!! Mark M.
So thrilled I found out about this company. Friendliest service I've encountered in a long time. I will definitely use your business going forward without a second thought. Thank you all for being so friendly & good at what you do!
Duke City is great! They say Heating & Cooling, but we've used them for electrical repairs, too. They've always done a great job at troubleshooting and making necessary repairs quickly. Their technicians are courteous and on-time. And their prices are reasonable!
I was very happy with the service and the price. I have found my HVAC company. I also really appreciated all the details about the service right on the invoice. As an homeowner that lives out of country, I appreciate finding providers in whom I can have confidence. Thank you Jason!! And thank you Jessica! I will be sticking with Duke City!
I cannot speak more highly of Duke City Heating and Cooling. I have used their services for my furnace, swamp cooler and electrical system. On every occasion, they've provided exceptional service at great prices. They work efficiently and are quick to isolate problems, and so far I have zero complaints about their work. They have also always been honest -- for example, when I asked about the cost of a new swamp cooler, I received a shake of the head saying you don't need a new one! That's when you know you're working with someone you can trust.
I first hired them for electrical work in my garage my gfi caught on fire and they were great than when I decided to get ac done I used them i had already purchased a smart thermostat and they were able to teach me all the features gave me advise on marking door with date of last filter cleanup and change have had no issues would strongly recommend them.
Very thorough, professional and on time. My cooler works beautifully now and it only needed some repairs. I thought I needed a new one, so I'll add honesty to their positive review as well. Great experience and highly recommend.
Was having issues getting my heater running for the winter. Called Duke City Heating and Cooling and they sent Mike out to my home. He was incredibly helpful as well as informative as to what he was doing with my heater. He originally had thought that I needed a new motor, so he went out and purchased one as well as installed it. He then found out that the new motor did not fix our problem. Rather than charging me for the motor he was kind enough to leave the new motor installed on my heater for no cost at all! Mike ended up getting my heater up and running in a timely an professional manner. The amount of care, transparency, attention to detail, as well as Mike taking the time to educate me throughout the entire process is more than enough for me to continue to do business as well as refer business to Duke City Heating and Cooling. Class Act!
I called Duke City Heating and Plumbing yesterday because my thermostat was turned way up and yet the temperature only reached 69. They scheduled someone between 11 and 2 - The service guy called and was able to come earlier. They told me they were receiving an error code due to dirty filter. Odd since I just replaced last month. I got the spare filter and he put in. He told me to give it a couple of hours to heat up. Thermostat was set at 75 when I went to bed. I woke this morning to 60 degrees inside. I just checked flow through vents and although I could feel heat coming through, the flow was minimal. I checked the filter and found that the service guy just set the filter in place without latching it down so the filter was getting sucked up into the fan, blocking the flow.
I woke up the next morning and although thermostat was set high, temp in house was a mere 60º. s
Made a call back and Mike came out - spent over two hours making a few adjustments and checking other possible issues; making recommendations that would help in the future. He did everything possible to make sure that everything was working as it should be and that I was happy by the time he left - I am.
I am happy with Mike who took the time to explain things as he was making adjustments.
I would recommend Duke City Heating & Cooling and will use them again, even after a rocky start. :-)
Elena Mezzanine
The service techs were awesome. They were super nice, professional, helpful, and they fixed the problem! Very fair price. Thank you! I will be calling you guys for all of my heating and cooling needs! I highly recommend Duke city heating and cooling
Mark McKinstry
I wanted to thank everyone at Duke City Heating and Cooling.I had hvac system installed today. Paul, Mike and Gloria have been awesome, very understanding and great to do business with. Would also like to thank the team that did the install. Thanks Brett, Josh, Tommy, Jamie and Anthony. Brett did an amazing job as team leader, keep the team on track and doing an amazing job. Thanks guy's!!
Mark M.
S.E.B
So thrilled I found out about this company. Friendliest service I've encountered in a long time. I will definitely use your business going forward without a second thought. Thank you all for being so friendly & good at what you do!
Fred Creek
Duke City is great! They say Heating & Cooling, but we've used them for electrical repairs, too. They've always done a great job at troubleshooting and making necessary repairs quickly. Their technicians are courteous and on-time. And their prices are reasonable!
Petra Campos
I was very happy with the service and the price. I have found my HVAC company. I also really appreciated all the details about the service right on the invoice. As an homeowner that lives out of country, I appreciate finding providers in whom I can have confidence. Thank you Jason!! And thank you Jessica! I will be sticking with Duke City!
Sephira Ryman
I cannot speak more highly of Duke City Heating and Cooling. I have used their services for my furnace, swamp cooler and electrical system. On every occasion, they've provided exceptional service at great prices. They work efficiently and are quick to isolate problems, and so far I have zero complaints about their work. They have also always been honest -- for example, when I asked about the cost of a new swamp cooler, I received a shake of the head saying you don't need a new one! That's when you know you're working with someone you can trust.
Misty Perez
I first hired them for electrical work in my garage my gfi caught on fire and they were great than when I decided to get ac done I used them i had already purchased a smart thermostat and they were able to teach me all the features gave me advise on marking door with date of last filter cleanup and change have had no issues would strongly recommend them.
Katy Goksever
Very thorough, professional and on time. My cooler works beautifully now and it only needed some repairs. I thought I needed a new one, so I'll add honesty to their positive review as well. Great experience and highly recommend.
Patrick Ryan II
Was having issues getting my heater running for the winter. Called Duke City Heating and Cooling and they sent Mike out to my home. He was incredibly helpful as well as informative as to what he was doing with my heater. He originally had thought that I needed a new motor, so he went out and purchased one as well as installed it. He then found out that the new motor did not fix our problem. Rather than charging me for the motor he was kind enough to leave the new motor installed on my heater for no cost at all! Mike ended up getting my heater up and running in a timely an professional manner.
The amount of care, transparency, attention to detail, as well as Mike taking the time to educate me throughout the entire process is more than enough for me to continue to do business as well as refer business to Duke City Heating and Cooling. Class Act!
raChelle Karman
I called Duke City Heating and Plumbing yesterday because my thermostat was turned way up and yet the temperature only reached 69. They scheduled someone between 11 and 2 - The service guy called and was able to come earlier. They told me they were receiving an error code due to dirty filter. Odd since I just replaced last month. I got the spare filter and he put in. He told me to give it a couple of hours to heat up. Thermostat was set at 75 when I went to bed. I woke this morning to 60 degrees inside. I just checked flow through vents and although I could feel heat coming through, the flow was minimal. I checked the filter and found that the service guy just set the filter in place without latching it down so the filter was getting sucked up into the fan, blocking the flow.
I woke up the next morning and although thermostat was set high, temp in house was a mere 60º. s
Made a call back and Mike came out - spent over two hours making a few adjustments and checking other possible issues; making recommendations that would help in the future. He did everything possible to make sure that everything was working as it should be and that I was happy by the time he left - I am.
I am happy with Mike who took the time to explain things as he was making adjustments.
I would recommend Duke City Heating & Cooling and will use them again, even after a rocky start. :-)