Duke City Heating & Cooling

So far my experience with Duke City communication has been borderline.
Right after installation AC was not cooling the house evenly; unfortunately Duke City left without checking its operation... Still trying to solve this headache. After almost a month of emails they said its the first time they are hearing about this problem.

There was another issue initially with condenser hoses/wires not being sealed properly on the roof. I'm glad they were able to fix this one!

I'll update my review depending which way this goes.

Update:
Property management have not heard anything from Duke city - no communication, no emails... I have received complaints from tenants that AC is still not working properly.

Duke City Heating & Cooling did a fantastic job in relocating some Cat5e cabling to a dedicated junction box. Cabling was moved, box was installed and a dedicated 100v circuit was run to the junction box as well. The service techs were on time and super helpful in walking me through the process. They were extremely knowledgeable and did a great job. I would highly recommend Duke City for anything electrical or HVAC related. Thank you Duke City!

$1113.63
This is what we paid today to replace a deficient motor in a furnace installed one year and four months ago by Duke City. I was told the motor only had a one-year warrantee, if true then all these costs are accurate. They may be accurate, but are they right? While your technician, was professional, on time and efficient. I will be very leery recommending Day & Night (Duke City) because at some level I feel “taken.”
I wish your new combined companies (Duke City and Day & Night) well but, in the future, I cannot see you as my first choice for Pluming or Heating needs. It just does feel right.

These guys are awesome! Upgraded and installed my new water heater, and their techs were also able to fix my toilet and my sink! Very fast, very professional, and a job well-done. 100% recommend!

They had to come in after we fired our mechanical contractor. So glad they were willing to take the job over. They keep their schedule and communicate well. They get on the job with a good crew and they work well together. Quality of work and the equipment they provided was great. You will pay more for the quality of the work but we found it to be value added in the end

Awesome work done by knowledgeable, friendly staff! I had a great experience from first call to completed work. The guys who came to do the work were so nice and worked hard the entire day (in a cold garage while it was snowing), making me feel like I was getting the most for my money.

The work is neat and well done, exactly to my specifications... and they actually cleaned up after themselves!

I highly recommend these folks and I will be coming back when it’s time to wire up my shed and make the switch to a HVAC package unit!

Can’t recommend these folks enough! We decided to convert to AC and we needed a new furnace as well. We got estimates from lots of different companies. These guys were the only ones that didn’t play a sales game with us. We ended up paying a very reasonable price. They were patient with all our questions, and they went above and beyond when they came to do the installation this week. They asked if I wanted to move clean clothes that I forgot about so they wouldn’t get dirty during the install, they cleaned up after themselves, and they even went to get matching paint for our house when one of the guys accidentally got some primer on the outside of our house. It was a two day job, and they also made sure we would have heat for the night in between the two days when it was supposed to be chilly at night. Everyone was very respectful, courteous and professional. With such a large and daunting purchase, it’s fantastic feeling like we made the right choice with who we decided to go with. Thank you!

These guys did an amazing job installing my refrigerated air and heater! They were quick, organized and had great attention to detail. They took the time to answer all of my questions and did and excellent job cleaning up afterwards. My garage is cleaner now than it was before they came. All in all I can't recommend them enough. Outstanding service & their prices were really reasonable too!

I recently purchased a new home and had Duke City redo all of my utilities as well as install a new AC. This included a panel upgrade, new water line, new sewer line and a new gas line. They have been top notch through the entire process. They are responsive and the crews that they have sent out have paid attention to detail and cleaned up after themselves. I could not recommend this company more. We also used them for my mom's conversion to AC from a swamp cooler a few years ago and they were great then too.

Excellent service! Our a/c went out Duke City Heating and Cooling diagnosed the issue and had our a/c back up and running in no time at all. Friendly and knowledgeable technicians at a great price. Highly recommend using Duke City Heating and Cooling!