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Amenities

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  • On-site services

Platinum Heating & Cooling Reviews - 94

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Nadiya Netrebov

Great company, highly recommend! Platinum identified and fixed a mistake made by another company. Also, Platinum did an awesome job cleaning ducts on 2 levels. Timely, professional, clean, knowledgeable!
I will use Platinum again in a heartbeat!

Kesean Wilson

Had a mini emergency, AC stopped blowing cool air at the end of the day.

Ed was able to come out and diagnose and repair the issue in a short timeframe. On top of that, he gave great tips to make sure we have an optimal working HVAC unit.

High quality and prompt service!

Regina Sobik

The service was excellent!!!! Quick and very professional!! Can’t say enough! We got someone else who couldn’t figure out where the problem with central AC was and this company in one minute found the problem and gave me good and accurate price estimate! On top of that they are super clean and polite. Thank You again!!!

Rene Rodriguez

My AC died out the blue with the heat at 94 degrees!! I went on google to find a repair service and clicked on Platinum Heating & Cooling. Andrew answered and couldn't have been more helpful and kind! He said the schedule was full, however, he said he would come that evening!! He showed at 9 p.m and fixed it!!! So happy!! He had another appointment in Jersey City!! Andrew and his brother were great and competent! They quickly diagnosed the issue and they saved the day/night! I would strongly recommend this company! The price was right too!!! They get a big fat 10!

Carlos Luis

Technician came out to service my cooling units. The technician was extremely professional and knowledgable. I really appreciated his attention to detail and - as a bonus - he even wore booties over his shoes when entering my home 😄

I would highly recommend Platinum and will be relying on them in the future for all my heating/cooling needs!

Alex Felix

I work in a customer-centric environment and customer service is very important to me. I had the pleasure of working with Ed, he was very knowledgeable, professional and efficient. He explained what would happen before the start of the task, and when the work was completed, he left the affected area clean. I will definitely deal with the Platinum Service again. IMPECCABLE SERVICE!!!

Kones Ice Cream

The repairman was early, efficient and completed on time. He was polite, professional and very friendly. I would 100% recommend platinum to my neighbors and friends. I will ask our association to update our contact list. If I could request George for our next maintenance call, I would love to do so. Please advise. Thanks

Tiffany Rojas

Words cannot express how pleased I am with this company and its employees! He has been doing a huge job for 4 weeks now, and I must say that I have not had a single day of disappointment. EVERY DAY ALL THREE are kind, polite, respectful, helpful and pleasant. They always smile and NEVER complain, even though they worked at a temperature of 90-100 degrees with strong humidity mixed with days of torrential rain. Not only will I use them again and again, but I will use them and recommend them to everyone I know! You can't go wrong with this amazing team!

Raj_sekhar 25

Edward was good , helped to bring system back to shape

Syed Imran

Love this company! Very professional and friendly. Edward stopped by 7/4/22 to quick troubleshoot my central AC and fixed it pretty quickly. I am looking forward to using Platinum Heating and Cooling company as my heating/AC related servicer.

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