Fred, Kirk and the team were professional from the minute they walked into our house. They explained everything and gave us a comfortable feeling that the work was going to be done correctly. We are pleased with the two new A/C units they replaced and are grateful that there are still people who take pride in their work. Thanks again for a job well done.
They installed about $10,000 worth of equipment over 4 years. The installations in my opinion seem to be of poor quality and parts have shorted. I don’t usually put any negative reviews out but I did want to warn people that we have had many issues that have happened shortly after visits to fox unrelated parts to new issues.
At one point we had two different leaks shortly after a maintenance visit. My final straw was when I got a second opinion it didn’t match with their diagnosis.
Their installation was excellent. Clean, neat and fast. The maintenance over the last several years was great. They come in the spring and the fall. The sales person not as honest. He tried to get over on me with a price that included the rebate. He told me the rebate was separate and so I had to pay more because the state didn't offer the rebate anymore. He was not forthcoming.
Do not use this service worker tracked dirt through the whole house was cursing while working in front of my kids this place is so unprofessional dont use them all good reviews are definatley from friends and family
They installed the central air July 2019. June of 2020 the unit was not working. I called them and they checked it and told me it needed Freon, i asked them how could it be, that this unit wasn't even 1 year old, that my old one lasted 14 years before it started leaking and needed to be refilled with Freon every year?. The owner stated that it probably had been a loose screw that caused the leak. I asked him, is it going to give me a problem next year? he stated not to worry about it and that if the unit was to give me any problems, he was going to take care of it. Well this year the unit had the same problem. The owner stated that I had to pay the service fee. I reminded him what he told me the year before, and he said he never told me that he was going to take care of it. He just lied. So, I had to pay more than $300 for them to refill the unit with Freon. This business is a SCAM, they did a poor job in 2019, and in 2020 instead of finding where the leak was coming from and fixing it to avoid the same problem of happening in the future, they just took the easy road to refill the unit with Freon without finding and fixing the source of the leak. I guess it's a way of making sure he is going to have jobs for his business. They do a poor job, so one has no choice but to call them back to fix it and they charged you whatever they want. STAY AWAY FROM THIS PLACE. GO TO A REPUTABLE BUSINESS THAT IS NOT GOING TO SCAM YOU!!!!!!!!
This review is long overdue! Our AC system broke over the summer at one of the hottest times and we were in a panic. Allstate in elmwood park was the best! The returned my call right away and were able to come out right away to fix it. The techs came exactly when they said they would in the time frame and couldn't have been nicer. Didn't take them too long to figure out the problem and they cleaned up very neatly after all the work was done. Very fair reasonable price for solid work. Highly recommended!! Thanks Allstate!
Tony T
Fred, Kirk and the team were professional from the minute they walked into our house. They explained everything and gave us a comfortable feeling that the work was going to be done correctly. We are pleased with the two new A/C units they replaced and are grateful that there are still people who take pride in their work. Thanks again for a job well done.
Katie Share
They installed about $10,000 worth of equipment over 4 years. The installations in my opinion seem to be of poor quality and parts have shorted. I don’t usually put any negative reviews out but I did want to warn people that we have had many issues that have happened shortly after visits to fox unrelated parts to new issues.
At one point we had two different leaks shortly after a maintenance visit. My final straw was when I got a second opinion it didn’t match with their diagnosis.
Kathy Nagle
Their installation was excellent. Clean, neat and fast. The maintenance over the last several years was great. They come in the spring and the fall.
The sales person not as honest. He tried to get over on me with a price that included the rebate. He told me the rebate was separate and so I had to pay more because the state didn't offer the rebate anymore. He was not forthcoming.
elaine frawley
They do a great job. Always notify me when it is time for my service check. Reliable.
Rosanna Claudio
Had an issue with my unit and Allstate came immediately and did the job needed to get my unit working again. Very professional and very knowledgeable!
Darren Pio
Do not use this service worker tracked dirt through the whole house was cursing while working in front of my kids this place is so unprofessional dont use them all good reviews are definatley from friends and family
Alphonse DeSimone
Was my original installer 40 years ago. Always provided prompt excellent service.
Sharon Toth
I really appreciate the fact that they came to check on the air conditioner on a holiday.
Miryam Fonken
They installed the central air July 2019. June of 2020 the unit was not working. I called them and they checked it and told me it needed Freon, i asked them how could it be, that this unit wasn't even 1 year old, that my old one lasted 14 years before it started leaking and needed to be refilled with Freon every year?. The owner stated that it probably had been a loose screw that caused the leak. I asked him, is it going to give me a problem next year? he stated not to worry about it and that if the unit was to give me any problems, he was going to take care of it. Well this year the unit had the same problem. The owner stated that I had to pay the service fee. I reminded him what he told me the year before, and he said he never told me that he was going to take care of it. He just lied. So, I had to pay more than $300 for them to refill the unit with Freon. This business is a SCAM, they did a poor job in 2019, and in 2020 instead of finding where the leak was coming from and fixing it to avoid the same problem of happening in the future, they just took the easy road to refill the unit with Freon without finding and fixing the source of the leak. I guess it's a way of making sure he is going to have jobs for his business. They do a poor job, so one has no choice but to call them back to fix it and they charged you whatever they want. STAY AWAY FROM THIS PLACE. GO TO A REPUTABLE BUSINESS THAT IS NOT GOING TO SCAM YOU!!!!!!!!
Nicole Simonetti
This review is long overdue! Our AC system broke over the summer at one of the hottest times and we were in a panic. Allstate in elmwood park was the best! The returned my call right away and were able to come out right away to fix it. The techs came exactly when they said they would in the time frame and couldn't have been nicer. Didn't take them too long to figure out the problem and they cleaned up very neatly after all the work was done. Very fair reasonable price for solid work. Highly recommended!! Thanks Allstate!