SAM Mechanical Services LLC

I'm sorry about taking so long to respond about the great service from Sam Mechanical Services. About a year ago while on vacation in Thorton N.H. our taco valve went on the hot water heater. The local hardware store did not stock this valve & recommended looking for a plumbing supply house. I noticed the Sam Mechanical Service Van and thought I'd take a chance and ask for advise. I was pleasantly surprised when not only did I receive great advise the serviceman offered to help me out. Here I am away in another state and in the parking lot of a local hardware store getting great customer service! I cannot express my gratitude to
Rob for helping out a stranger in need with the correct valve and a friendly manner. I just wanted to recommend your company and let everyone know there is still good neighborly service, even if your away from home!

I had a great experience with Sam Mechanical not only did I get an appointment right away for a tune up on my water heater and furance, but the price was just right. I felt very confident in the staff and will be calling again for all of my needs. Thank you for a great first time experience!!

Unbelievable Service! SAM has a way of making you feel like you are the only customer they have. Close attention to detail, quality and customer service. I experienced exactly — ZERO — issues with my experience with SAM. On time, on budget and on point! I look forward to a long-lasting relationship with these guys/gals. THANKS SAM MECH!!!

I have a commercial building and I was looking for a new HVAC company
because I was not satisfied with the old one and now I have found one! The people and service are very professional, prices are very reasonable as well! If your looking for a new HVAC company give this one a shot, I just changed and I'm completely happy with the complete staff - inside and out. The owners take great pride in there company an employees. It will be a pleasure working with them.

Hi Steve, I just wanted to give you some feedback from today. Allen was amazing! He was polite, kind, informative, and did a great job fixing the duct work.
He always let me know what he was doing before he did anything, never made me feel pressured, and was overall very pleasant to work with.

Also, thank you for following up with me and being interested in making sure it was fixed properly.
Lisa

From the front desk staff, the estimator involved, and the crew that installed my new boiler, I can't say enough good about how professional everyone involved was. The price was right, they were on time, and put up with me and my obnoxious questions. Without a doubt I would hire them again for anything that may come up in the future.

Our AC went out the hottest week of the summer (of course!), but we have a newborn so we needed it fixed ASAP. Was referred to this company by a friend. The technician was in and out in almost no time, he was great! Thank you SAM Mechanical!

Steve repaired and upgraded my old heating system. Now it heats my home on the coldest days.
Before hiring SAM Mechanical, I called other contractors to attempt repairs, but with poor results.
I recommended SAM Mechanical.

So many words to describe how impressed I am from the Manager (Sam) to Brenda, George and Bill! The Quality of work and ability to work through problems that arise I can not thank them enough! The technicians worked through rain, ice, mud for many hours but still had the most pleasant attitudes! Thank you very much!

Recently had an experience with one of their drivers on the highway. At around 7am to 7:15 on 93 south going to 293 south, one of their drivers was driving recklessly and putting other drivers in danger. He was tailgating and swerving in attempts to get ahead of other drivers, including myself. He would go to switch lanes and abruptly change his mind halfway through changing and swerve back into his original lane. He was cutting off drivers in the fast lane to avoid the merging traffic, causing those people in the fast lane to stomp on their brakes and others to swerve to avoid the braking cars. All that effort didn't even give him much advantage. All that danger for nothing, and all with their company's name plastered all over the vehicle. I have called and left emails with no response. And I have given them time and patience. There's simply no excuse for that kind of dangerous behavior. The license plate was 380 1839. Driver has a black or grey beard (was hard to tell). I wouldn't give a company my business knowing they recklessly put people in danger just driving there. In case the company sees this, yes some of this text is copied from my original email.

Devin