SAM Mechanical Services LLC

I know hired the right company , When Steve the owner of Sam Mechanical came out to my house on a Saturday morning to give me and my wife a quote for a new oil furnace. He answered all my questions and really seemed to care and did not rush . He spent some time going over what we needed. He gave me a fair quote before he left that morning and I had told him I was waiting for some more quotes and would make a decision by Monday. Saturday afternoon he called me to tell me that we should go with a low boy furnace instead of a high boy furnace do to the height. I told him thank you for calling. Monday morning I called his office and booked the install. The guys came and did a great job the next week!
Even his office manager was great! Thank you Sam Mechanical you have a great company! Your new customer Mark Ryan Nashua, NH

Sam's Mechanical was excellent and a life saver. Our broiler was at the end of its life. Sam Mechanical was the one estimate that we felt offered the best price, service and expertise. Steve the owner personally came out to provide a quote. He was through, polite , truthful and very knowledgeable. He understood what a big ticket item a new broiler was for any home and detailed his estimate clearly for us. He was so conscientious that he was able to offer us a one year old broiler that was in excellent condition. His staff was prompt, courteous and very helpful from start to finish. I would highly recommend Sam Mechanical for anyone's seeking heating or plumbing services.

Needed to replace my gas fired boiler in a relatively short period of time as the cold weather was fast approaching. Bottom line, I definitely made the right decision in choosing SAM Mechanical. Steve April was able to meet with me at my home quickly, and provide a detailed and competitive quote on the same day (actually within an hour). He explained how the project would go and he really seemed to care about my situation. Brenda was a pleasure to work with on the phone and in the office. Steve and Brent were friendly, professional, and they did a fantastic job removing my old unit and installing the new one. I strongly recommend this company as a first choice to anyone looking for professional, quality workmanship at a fair price. Thank you!

They installed new duct work to my boiler. Seven months later one of the pipes started leaking. When I called to see if they guarantee their work, they said if it was not their fault I would have to pay. Someone came promptly and confirmed that the installer made a mistake but since it was past 6 months I had to pay. Really, one month too late. If the person on the phone would have told me that, I would have said don't bother instead of wasting $190.00 for nothing.

We have used SAM Mechanical Services multiple times for both standard maintenance and problematic circumstances. We appreciate their efficiency, professionalism, competence and friendly demeanor. We will continue to use them and highly recommend their services to anyone who should need them.

Steve and Sam Mechanical were great to work with. They showed exceptional professionalism and the job they did was great. They replaced the heating system and central AC in no time flat. Everything was exactly like they said it would be and I couldn't be happier with the results. I'd recommend them to anyone.

This past July, we were looking to add some supplemental cooling in our sun room to make it more enjoyable during the hottest days of summer. While we were focused only on additional cooling, Steve April pointed out that some mini split units could also function to add supplemental heating to the sun room during the spring and fall.
We accepted his recommendation and enjoyed the mini split AC during the many days over 90 degrees this past summer. But we may be enjoying the heating of the sun room this fall even more. It is extending our use of the room a month or more as we head toward winter.
Prior to this mini split SAM Mechanical had installed a basement wall furnace and a whole house humidification system. We have been very satisfied with all the installations.

When I called SAM mechanical on Monday morning to repair our boiler that went our of service over the weekend, it was only a few hours before the repairman was at our house. He was punctual, friendly, and professional. He did the job well and left the area clean. I will not hesitate to use them again in the future.

Steve

Had some issues with the AC due to an electrical power surge I called service and Amanda had a tech come down from N.H. same day diagnosed issue a blown power supply. Replacement unit had to be ordered and came in last Friday.

Amanda scheduled a tech to install replacement PS today which was completed this AM. Unfortunately the AC ran continuously and a second tech was send upon completion of his assignment in Beverly.

Issue was corrected by 6 pm. Three separate individuals were utilized all were professional, informative, positive attitude, service oriented, and assured you if there is a issue it will be taken care of.

In addition I asked them how did they get trained, licenses received, how many years working in this field and for here present employer "SAM"

Answer each realize they have a profession that is in need, pays well and they are happy working at "SAM"

Dan

If you are considering a ductless AC system for your home, I highly recommend using SAM Mechanical. The price was competitive, the quality of the installation was outstanding, the job was done when promised, and the customer service was world class. I'm glad I chose SAM Mechanical for my ductless AC project. You will be too.