Extremely poor customer service! While repairing my washer the servicemen cut the linoleum in the bathroom. When I called to ask them to have someone come look at the damage they said would have office manager call. No one called. A week later I called and got the same response. No response from them. .
My AC went out last Friday and Jackson was very helpful and had someone out to install an entire new unit before we had a major heat wave. I really appreciate the long hours that their crews were working!
Ryan went above and beyond getting our washer fixed. He had to order parts and he came on a Friday night to finishing fixing it for us. Thank you so much Ryan!
Shane came out this morning. He was on time and extremely helpful. He figured out the problem in minutes and resolved my issue. Thank you jackson appliance!!!!
He Shane,went right to work and seems to know his business. I appreciate him knowing His business and will call back if we have any issues since there's a warranty Thank you Shane and Jackson
Had help from a friend who is employed here. He helped the best way he could. If he had the time to help for just a minute, I’m sure all the men and women here would do the same. Give them a shout!
Thank you Brandon, for the quick and expert service to my washer, you were very prompt arrivi g and very quick to diagnose the problem and fix it. I will definitely call you in the future.
Jerry Moran
Extremely poor customer service! While repairing my washer the servicemen cut the linoleum in the bathroom. When I called to ask them to have someone come look at the damage they said would have office manager call. No one called. A week later I called and got the same response. No response from them. .
Barbara Cunningham
My AC went out last Friday and Jackson was very helpful and had someone out to install an entire new unit before we had a major heat wave. I really appreciate the long hours that their crews were working!
Bob Schulte
Ryan went above and beyond getting our washer fixed. He had to order parts and he came on a Friday night to finishing fixing it for us. Thank you so much Ryan!
Deanna Hopper
Shane came out this morning. He was on time and extremely helpful. He figured out the problem in minutes and resolved my issue. Thank you jackson appliance!!!!
Bev Dinovo
He Shane,went right to work and seems to know his business. I appreciate him knowing
His business and will call back if we have any issues since there's a warranty
Thank you Shane and Jackson
Jack Snell
They installed my furnace very professional
Bryan Plagmann
Had help from a friend who is employed here. He helped the best way he could. If he had the time to help for just a minute, I’m sure all the men and women here would do the same. Give them a shout!
Karen Schulte
Thank you Brandon, for the quick and expert service to my washer, you were very prompt arrivi g and very quick to diagnose the problem and fix it. I will definitely call you in the future.
Kacey Wandrey
Shane was on time and was very pleasant while working on my issue. Matter was solved quickly and he was very helpful!
Jim McLochlin
very polite a little problem with scheduling. End result samsumg ice maker still has problems but that sounds like it might not be their fault