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  • Onsite services

Xcell Williams Heating & Cooling Reviews - 52

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ernestine Tate

I recently had the pleasure of working with Excel Williams Heating and Cooling, and I must say that I could not be more satisfied with their service. One of the highlights of my experience was working with Casey, the owner who was incredibly helpful throughout the entire process. He truly went above and beyond to make sure that everything was going as planned and that I was completely satisfied with the service being provided.

Additionally, Steve the technician who worked on my heating and cooling unit was fantastic. He was knowledgeable, efficient, and provided great customer service. He took the time to address all of my questions and concerns, and was considerate in cleaning up after completing his work.

Overall, I highly recommend Excel Williams Heating and Cooling for anyone in need of heating and cooling services. The team's dedication to providing high-quality service and ensuring complete customer satisfaction was truly exceptional, and I would not hesitate to work with them again in the future.

Michael Thomas

Xcell Williams was conscientious, knowledgeable, and prompt! Their office team of Sara and Kate were great and always took the time to explain what was going on and always kept me informed, as well as when the warranty company submitted a lower portion for me to pay after l had given a higher payment? Sara called me the day after with the revised figure! Chris who was the technician was very understanding of my situation and worked hard to make sure we were taken care of, in light of all the issues we had with the warranty company. Xcell Williams is an outstanding company that puts their customers first! The company is clearly top notch!

Gary Howard

They installed a new AC for us. We are now scheduling a heater replacement as well. The service was very good and prompt. They were able to come out the same day we called to get our estimate and did the work within 2 days. Office staff and technicians were very friendly and helpful.

Tom Guerrero

Amazing company. The lady who answered was an absolute sweetheart and the man (Casey) who showed up was an absolute gentleman and extremely kind and helpful. Helped me get my furnace working the day before Christmas. Lovely company. 10/10

Karen Sumrall

Xcell Williams heating and cooling is the best. I needed my ac repaired and left a message late Tuesday night. My call was returned before 7am on Wednesday and a Technician (Wyatt) was at my home before 11am to fix the problem. Repairs were explained; reasonably priced and done in a timely manner. Now that’s what I call service! Not only were they responsive, but they were professional and courteous.

I used this company a few years ago for my ac installation and they were just as nice and professional then as well. I will definitely use them again and refer them to all of my friends and family! During this day and time, we could all use a company like them.

Karen Sumrall

Sara Paynter

Casey and his team are responsive, professional and always go above and beyond to provide great service. Highly recommend!!

Beverly F

The company was very prompt and on time gave us excellant service.

lhbrown2010

Heat went out on the coldest day of this year....... go figure!!! I call they came out later that morning, thank God!!! By the end of the day it was fix. I definitely plan on calling in the future. Thank you so much!

Stephen Parker

Hands down the lowest price in the area. They quoted us thousands of dollars lower than any other company. Not only was their price the best, their work was top notch.
Casey was amazing and was very responsive. He walked us through everything that needed to be done and never tried to up sale us on something we didn’t need. Jason installed our system and did an amazing job. He took the time to answer any and all questions we had, was on time, finished quicker than expected, and made sure to leave our place clean.
If you need anything done with heating/cooling, you will be overpaying if you go with anyone else. These guys do amazing work!

Bill Lenich

I needed a new furnace for one of my rental properties. Xcell Williams Heating Co. came out and looked at it. They offered to repair the furnace, but since the furnace was 17 years old, they gave me a good deal on a new one. Came out an installed it the next day, The installers where organized and knowledgeable. Good service great price! I would recommend this company. Bill Lenich

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