Search

Amenities

  • Wheelchair-accessible car park

Liles Heating & Cooling LLC Reviews - 41

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Christy Gallaher

I'm so impressed with the service we received from Liles Heating and Cooling! Steve came right out when our AC went out and got us back up and running in no time!
VERY trustworthy, honest, fair and kind. I'm honestly blown away with the quality of service compared to other companies we've used in the past.

If you don't know who to call, these are your guys. Most techs would have tried to sell us a new unit but Steve took the time to figure out a solution that works for us and I felt like a top priority. I will continue to use services with this company because I know I can trust them to do the right thing and have zero complaints about my experience. Highly recommend Liles Heating & Cooling!!!! Thanks again Steve for being awesome!!!

Nathan Vogele

I contacted this A/C repair company for a capacitor repair, and they promptly came out the next morning. The repair was done well, and my system is now functioning efficiently.

However, it's important to note that their pricing is on the higher side at $475 for parts and labor. Overall, they provided a satisfactory service, but it may not be suitable for those looking for more affordable options.

Charity Cole

We had Steve come all the way to Sedalia to rescue us out of the heat! He saved us a ton of money on the job, he installed a Mini-Split to our Master Suite and then added a AC coil to our furnace. Very professional and quick! We are so grateful you came all the way here to do the job!

Rita Hester

Admittedly, our furnace is older and is located in our attic, and so the couple local companies we had contacted were not too interested in coming out to service our furnace. Liles had been referred to me by a friend who spoke very highly of the company.
WOW! I called him on MOnday, before Thanksgiving, not expecting him to be able to get out until after the holiday, but he was here on Wednesday. Made no fuss about having to climb into the attic. He made the assessment, and was even willing to call my husband who was not home at the time, and tell him what he had found.
He ordered the part, and once it arrived the first week of December, his tech was out to replace the old part. The only reason I did not give 5 stars was that the tech showed up without the correct ladder to access the attic, even after a call prior to coming to verify ladder length needed. This was no skin off my nose, but caused there to be two additional techs on a job that only required 1. I will say, all three were very polite, and addressed all concerns I had.
This furnace has had issues since the original install. It seems like every year, we have had to call a technician for service because it would not function. And usually had to call the company back a couple times before the furnace would function correctly. THIS YEAR, one trip has fixed the furnace, and Steve identified the cause of the issue the we have had all along. He could have tried to sell us a new furnace due to the age of this one, but he did not. He arrived when he said he would, was efficient in assessing the issue, discussed with me and my husband, and ordered the part. I am SOOOOOOO pleased with this company, this owner and the service provided and highly recommend them.

Da Mi

I can not express how much we appreciate Liles Heating and Cooling in Peculiar. Our furnace went out on Christmas Eve. After calling several HVAC companies and leaving messages with no callbacks, Steve Liles personally answered his phone. He came out on Christmas Day, and discovered a broken wire to the blower motor. Steve refused payment and wished us a Merry Christmas.

Liles Heating and Cooling has a return customer from here on out.

McKenzie Kukene

Had a great experience using Liles Heating & Cooling. Steve came out the same day as I called. He immediately knew what the issue was with our heater. Extremely professional and reliable. Highly recommend!

Janet Rowe

Our unit was not working properly and we didn’t know who to call but wanted to use someone local (Peculiar, MO). We found Liles on the internet and gave them a call. Best phone call we ever made. Steve spoke with my husband, answered his questions, and discussed his thoughts and possible problems and fixes. He was in no hurry at all and very informative. He came the next day and immediately tried to save us money with a possible fix. Although it didn’t work after a period of time, Steve applied the cost of what we had spent to the cost of our new unit. We discussed it on a Friday, he gave us an estimate on Saturday and by Monday evening we had a new unit! It is extremely quiet and works perfectly! The price was good and Steve was absolutely wonderful to deal with. We could not be more pleased. Good man with good service!

Janet and Ed Crawford
Peculiar, MO

Kathy Finnegan

I just bought my house in Lakewood and needed my furnace and ac looked at. I called Steve and he came the same day and serviced my units. Steve is very professional and personable. He made me feel like family. I will be keeping my business with Steve and his family going forward.

Adrienne Dukes

Steven Liles was very responsive from the moment I reached out requesting service until after he left and had more advice to share. This is a family owned company and from the interaction I had, I can tell they as a company value honesty and integrity. If you are looking for a company that will take care of you like you are one of their own, I highly suggest you give them a call.

Mike Moore

A few months ago we had a smart thermostat installed by our alarm company. It was cold when they installed it so we had no idea there was an issue since it didn't effect the heat portion. Turns out the thermostat was incompatible with our hvac system. Caused multiple parts to burn up. Steve spent hours, multiple days and countless trips running between the parts house and our home to get us fixed up. This man went above and beyond what was expected or called for. He'll be getting every referral we can give him and any business we ever have. Thanks Steve!
Signed,
The Busy Parts Manager Mike and Noni

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload