Hometown Heroes Heating and Cooling
Amenities
- Onsite services
Hometown Heroes Heating and Cooling Reviews - 100
4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Joyce Runser
Andrew responded very quickly to us when our ac was not working. He helped us in getting a new hvac system promptly. Brian and Eric were very professional and friendly while installing the whole new system. Explained the new system in words we could understand. They made the whole process easy and painless and worry free. Thank you to all.
Kendal Hackett
We called Hometown Heroes after we noticed our AC wasn't blowing through the vents. They came out same day which was great as we were listing our home the next day. The men that came were nice.
Problem comes when they looked at our system, said all of the coolant had run out and it would be around $2500 to fill it because it was the type not manufactured anymore. We understood that. No big deal. They then said if they were to fill it, it would most likely all drain out within a week. It would be better to just buy a new system at this point.
We decided to get a second opinion the next day. Turns out, it was still plenty full of coolant. We just needed to change out the filter and have it cleaned out. We had the new company do it that day and it's worked great since then. That saved us over $8,000!
We will not use Hometown Heroes again and I would never recommend based off of this experience.
Madeline Gilstrap
Our air conditioner went out during the weekend. They were extremely professional and responsive to come help us first thing Monday morning. We honestly couldn’t be happier with the entire process!
Ben Greer
AC stopped working on a Saturday. Condenser outside was not working, called Hometown heroes and talked to Andrew. He said he would be at the house in 2 hours following a service call he was currently on. He was here in one. Quickly diagnosed the problem. Replaced the run capacitor and shared some info. regarding the unit. Very professional and knowledgeable. Would recommend and use again. Thanks again.
Lori Lawson
Mr. Hay was very thorough and detailed oriented. He explained each step he did so as I could understand. His service and fee were very reasonable. I have found my house a terrific company in Hometown Heros Heating and Cooling! I will never call anyone else! Thank you so much!
Lori Lawson
Anne Grant
Very helpful and thorough. Hometown Heros was recommended to us by our contractor, so I already knew they had a good reputation. They have been working on our home for over a year now, and we have been very happy with the quality of service, the time they put into each appointment, and the workmen(women) that service our house. Thank you Hometown Heros. Excited to hear you will be adding plumbing to the business.
Lynatte Boston
They installer’s were super professional and on time. They went the extra mile to adjust some things when my older unit came out and the newer unit I needed was just a little bit larger and was not going to fit right in that small area. They were on time, explained everything and cleared up all the mess afterwards in the heat. Great job guys! So thankful they were able to get it done so quickly!
Sherry Caserta
Gave me the honest answers on what was wrong and new air conditioners. No bartering because their prices were realistic. I have a great experience with them and I will use them again. I have already recommended them to someone else. Thanks for the great work.
Lisa Blanchard
Aaron did a great job educating me about what my home needed. Cody and his team installed our new system in the time frame quoted and they did a great job. I would absolutely recommend Hometown Hero's for any service they provide. We have actually worked with them before and they helped us put off the larger expense until we were ready to spend it.
Magdiel Salas
Eric was great! Very polite and informative about our ac's condition and gave suggestions on how to get it working to a more optimal level. Very satisfied with the service this company provided and would definitely continue using them in the near future.