Del's Appliance Heating & Cooling

WAITED...AND WAITED...!! Was told that My Appointment was to occur on Friday June 15, between 12—5:00. Was told that I would receive a 30 MIN phone call prior to the technicians arrival. I became concerned when I didn't hear anything, so I called in to see if the Tech was still coming. I was told that they had NO RECORD of my Appointment! SO NOW I HAVE TO RESCHEDULE TO ANOTHER DAY!... and take additional time off from work!! CALL SOME OTHER COMPANY! This one doesn't have a clue!

Horrible customer service. I missed a call from the tech. Called back no answer. Called into the office and was told a tech hasn't tried to reach me yet. At the end of my appointment range time I called to see if he was running late. I was then told that he tried to call me that morning and since I didn't answer I would be gotten to by the end of the day. When I asked why I was told that he didn't call me earlier that morning, I got no answer and she responded with a very rude "he'll get to you by the end of the day". It's hot, my Ac isn't working. On top of that, the same problem was "fixed" last year. I hate that this joke of a company is who my property management chooses to hire.

Got a call today from Melissa at Dels, reminding me it's getting close to needing my spring check up for my AC. I scheduled for the first week in April. Just wanted to say thanks for the reminder, 5 stars for customer service!

The reviews are true, there terrible. Made an appointment, they said they would be there in the afternoon. I got off work early to be home. 4:30 comes no call no show, I call the office and they say I am still on the schedule. Ok I wait till 6:30 still no call I call the office of course their closed. They never did show or call, stay away these people are a joke!. Update they showed up late and did a great job. My bad for the premature review.

We have used Dels Appliance for 18 yrs, when I call they travel 60 miles the same day or if late in the day they are there 1st thing the next morning, & have always taken care of our problems. They are the best & would recommend them to everyone.

Del's is great, Jayson is my go to guy but everyone is wonderful! Affordable, quality, locally owed, I wouldn't use anyone else

Christian was very knowledgeable and professional. I was extremely happy with the service replacing of dryer heating element. Great job!!!

Beware of home warranty companies. Francine would not respond to requests for payment. Only worked there 1 day but it was enough time to figure out this company is a joke. I'll never get back the 10 hours I worked for FREE for this company. Id give 0 star review if I could.

The lady's know their stuff and are very helpful. The prices are fair we haven't had any problems with the appliances we bought.

James helped us right away with our HMS warranty. Charles came on time and quickly fixed our air conditioner. Very polite and knowledgable!