I had used 1st Heating & Cooling 5 years ago for a new furnace but decided at that time not to replace the central air. Liked them so much, I decided to go back to them for new air conditioning system+humidifier+ WiFi thermostat. Price quoting was handled very easily through Scott, who gave me several good options and very competitive prices, and coordinated nicely on scheduling. Installation went very smoothly -- Ryan was amazing, with great support by Isaac and Wes. They were very polite, explained what they would be doing, worked well together quietly and continuously, and cleaned up both the interior and exterior. The new system works very well and they explained all the features for using it. I couldn't have asked for anything better. I don't usually write reviews but I was so impressed - I highly recommend 1st Heating & Cooling.
We had our first furnace inspection in our new home and Austin was great. He performed the service and explained everything to me which was very helpful for a new homeowner. Prices are very reasonable and appointment scheduling is timely.
Ryan is very knowledgeable and professional. He got me a great deal on an excellent AC unit and installed last minute. Installation crew did a great job. They also crafted some custom ductwork to replace the aging ducts and look better. Definitely would hire again.
Recently used this company to replace our AC. Initial service team was excellent, found the issue and helped walk through our options. Sales team was great, didn't try to sell us on anything we didn't need. Was very open and found the product that best served our needs. Installation crew was awesome, very knowledgeable and willing to explain everything related to the new system. We had one followup question after everything was done, and the owner responded within minutes. Overall excellent company, cannot think of anything they could have done better.
Response time was fast, technician was friendly and so kind! Fixed our problem quickly and were very helpful on preventative maintenance reminders. Thank you!
Ryan from 1st Heating & Cooling was fantastic to walk us through the work his company would do to replace the furnace and A/C. This was for us the most decisive factor as others were clearly sales guys only but Ryan did the work himself before and wasn't just doing a Sales pitch but was truly into the actual doing. The installation was very smooth and didn't disturbed us as we were home. They upgraded for free our dryer pipes which caused wonders on drying performance. They also filed all the applicable rebates with DTE and Consumer Energy. Overall a great experience. I would definitely hire them again.
The team at First Heating and Cooling was able to install a new AC and furnace. Our AC went out and they were able within a few days to install one to help deal with the 90 degree weather. They were professional and did a very nice job. We are happy with the work they did!
Bob N
I had used 1st Heating & Cooling 5 years ago for a new furnace but decided at that time not to replace the central air. Liked them so much, I decided to go back to them for new air conditioning system+humidifier+ WiFi thermostat. Price quoting was handled very easily through Scott, who gave me several good options and very competitive prices, and coordinated nicely on scheduling. Installation went very smoothly -- Ryan was amazing, with great support by Isaac and Wes. They were very polite, explained what they would be doing, worked well together quietly and continuously, and cleaned up both the interior and exterior. The new system works very well and they explained all the features for using it. I couldn't have asked for anything better. I don't usually write reviews but I was so impressed - I highly recommend 1st Heating & Cooling.
Mr. Pool
Quick response, came out within a few hours. Happy with my service call.
David D Snyder
The technician was thorough in explaining what to watch for and both friendly and professional.
Jesse Monarch
We had our first furnace inspection in our new home and Austin was great. He performed the service and explained everything to me which was very helpful for a new homeowner. Prices are very reasonable and appointment scheduling is timely.
Terri Walker
Ryan is very knowledgeable and professional. He got me a great deal on an excellent AC unit and installed last minute. Installation crew did a great job. They also crafted some custom ductwork to replace the aging ducts and look better. Definitely would hire again.
Josh Leo
Ryan was very responsive on a Saturday morning and scheduled a tech that day.
Eric (the tech) did a great job! Very knowledgeable
Michael Nanzer
Recently used this company to replace our AC. Initial service team was excellent, found the issue and helped walk through our options. Sales team was great, didn't try to sell us on anything we didn't need. Was very open and found the product that best served our needs. Installation crew was awesome, very knowledgeable and willing to explain everything related to the new system. We had one followup question after everything was done, and the owner responded within minutes. Overall excellent company, cannot think of anything they could have done better.
Katie Sophiea Jeffrey
Response time was fast, technician was friendly and so kind! Fixed our problem quickly and were very helpful on preventative maintenance reminders. Thank you!
Timo Krokowski
Ryan from 1st Heating & Cooling was fantastic to walk us through the work his company would do to replace the furnace and A/C. This was for us the most decisive factor as others were clearly sales guys only but Ryan did the work himself before and wasn't just doing a Sales pitch but was truly into the actual doing. The installation was very smooth and didn't disturbed us as we were home. They upgraded for free our dryer pipes which caused wonders on drying performance. They also filed all the applicable rebates with DTE and Consumer Energy. Overall a great experience. I would definitely hire them again.
Paul Gromer
The team at First Heating and Cooling was able to install a new AC and furnace. Our AC went out and they were able within a few days to install one to help deal with the 90 degree weather. They were professional and did a very nice job. We are happy with the work they did!