Serene Comfort Heating, Cooling and Refrigeration

While the tech was great. I loathe being charged 750 dollars for a 50 dollar part. Highway robbery and zero excuse for it.. 4x the rate sure but charging me that much is asinine emergency or not 7x the cost of the part is ridiculous

Furnace went out on Christmas Eve, called around and Serene Comfort was one of the few who has an opening for service call during the day, also the "cheapest" emergency service call charge. Turned out my furnace's ignitor was broken. The tech (who BTW was pleasant and engaging), replaced the ignitor and the final cost came up to be quite hefty, mainly due to the hefty replacement part price. A little googling later revealed that he charged 10x the typical price of a furnace ignitor (check it out yourself and yes, that's what he quoted). I'm satisfied that they fixed my furnace and got it up and running, but majorly miffed that I got hosed with what I consider extreme markup of the replacement part.

If there is any way give negative ranking i will sure do that thing
On sunday i just call this company i have home some a/c ptoblem
So they clearly told me that 189$ doller for emergency service charge ok thats fine
But they charge me 600 $ for 1 a/c converter thats actual price is 100 doller i check online . But tecnisian so rude i argy with this guys too much then he told me thats price is i got
So worst company they charge too much for little bit

Come out charge 85.00 service charge did test one thing just quoted high prices for smart value 13.80 and pressure switch 390.00 almost 18 hundred dollars for what I would not recommend this company to anybody rip off way to high look up parts way to high all labor stay away from them

So, the crew which cleaned our air ducts and furnace somehow shut the furnace panels and caught the thermostat wire in the door which caused the stat to malfunction. This wasn't apparent until carefully looking after removing the panels to reveal the strangled wire. Long story short, when I called this guy at 9 pm on a Friday with temps at 15F, he just told me to look for irregularities and cycle the furnace on and off. I'm a complete noob at this so he could have simply said "Yeah, sounds like the capacitor's gehoxagogen is framed up by the ramistan" and charge me for the emergency diagnosis just for showing up. But he didn't, and instead took a few minutes to give me advice and was honest. Honest is good. Five stars in my book.

We were very pleased w/ their service. The only company that actually answered my call over the weekend. Ivan was a wonderful tech, explained everything to us, we would recommend this company.

These guys are great! The person who answers the phone was very helpful. I had an issue with my air conditioner and they came and fixed it right away! Thanks again! Highly recommended!!!!

Serene comfort does really good work. This company didn’t try to beat us on the prices like others did. I will recommend Serene comfort to my family and friends

Thank you for the quick repair on my furnace. On time with all the parts needed in short notice. You guys are the best, I’ll make sure to recommend friends and family.

Thanks for repairing my air conditioner. Explained why the air conditioning system did not work and repaired it right away with parts on their truck. Thanks a lot highly recommended.