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    Serene Comfort Heating, Cooling and Refrigeration Reviews - 54

    4.3
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Mike Vettraino

    Called for service on our air conditioner. The technician came out and thoroughly inspected the entire unit, Gave me an assessment of what it would take to bring the unit back to full operation. My wife just came home from the hospital after being admitted for a severe Asthma attack, the weather was in the high 90's this day and days to come. Had to have it repaired. When the technician left the unit was operating like new.
    They were fair with there pricing, and professional in how they performed there services. This was the second time we have had Serene Comfort out first for our furnace, in the middle of February, on a Sunday evening. They responded quickly professionally. Thank you Serene Comfort, if needed we will call again. Thank you

    Fourat Shamoon

    I have a home in Pontiac I just moved in and nobody would respond to me I tried 4 different companies and either very rude, expensive or unresponsive. I called and spoke to I believe John and he was very pleasant to deal with! Understanding that I have a daughter, dogs and a miserable freezing wife! John was able to schedule me an appointment right away! Ivan came out right on time and allowed me to watch him work the whole time, he even went in my attic! He was there for about 3-4 hours, called when he was on his way, showed me some good pointers and I feel thoroughly cleaned and tuned my furnace! Ivan presented himself extremely professionally, his vehicle was very impressive and organized! They left a sticker, cleaned up after the work was complete and was on his way! I know who I'm calling next time! Serene Comfort, 10 STARS!

    Amy C

    Ivan was our technician. He is very nice and professional. He explained everything in detail. Very knowledgeable as well. Highly recommend.

    M BX

    I am a first time customer. I had my Central Air Unit serviced by Serene Comfort Heating, Cooling and Refrigeration. My technician, Ivan, was awesome! He was professional, honest and did great work! I would recommend this company to family and friends. Thank you!!

    Julianne Myers

    We would use Serene again in a heartbeat! They were caring, to our house within 12 hours of our call in the heat of the summer. The tech was kind and friendly and knew his stuff! He was great with our dogs too! Thankyou Serene for saving us!

    Brookies Cafe

    Ivan did an Amazing job servicing my pizza cat location

    Shawn Jean

    I called for ac diagnostic on my air conditioner only to have a man show up and tell me my 34,000 BTU unit is incapable of cooling down my 1400 SQ ft home while the sun is up. Told me no unit will likely be enough. Anyone with Google knows it only take 24,000 BTU to cool house this size. Says pressure indicates no leak. So then why am I roasting whole paying $500 a month for electricity to run this unit all day?

    ***update***
    After speaking with Serene about my displeasure with service they did agree to refund and referred me to specialist who handles manufactured homes. I just wish would have told me up front that they weren't specialized in manufactured homes. However, their customer service did their job and made it right. So thank you Serene for that.

    Elmer Baetiong

    Ivan came out to my house earlier than was expected and was very professional. Went through the maintenance and showed me exactly what was wrong with my HVAC unit. Explained every detail of the issue. I definitely recommend Serene Comfort and maybe request for Ivan if you need any HVAC Service done at your house.

    Kris Halalay Anongthep

    Ivan provided prompt after hours weekend service to replace a faulty gas valve on our furnace. He was very polite, knowledgeable and explained everything to our satisfaction. Thanks! Would recommend.

    PRESTON FWGWEYGWERTG

    Furnace fixed so quick. My Bryant air conditioner was repaired by them last year, worked really well. Best heating cooling company around.

    Thanks,

    Preston and the kids Troy, Mi

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