Honestly, I have not had the opportunity to use this company, but due to an experience I had with a employee I will absolutely refer this company to any business, friend or family! The gentleman who helped me when I lost my tire was not only able to fix my tire quickly but did so in freezing weather. And on top of it, when we figured my spare had no air, he had a small air compressor to fix that. I didn't see his name, but I hope he knows that I am completely grateful and appreciative of his help. Judging by this small interaction I had with him, I would have to say this company employs hardworking, fast- thinking people who have amazing hearts. Thank you again!
The installation of our furnace and air conditioner compressor was challenging, since we don't have a basement and the compressor was some distance from the rest of the HVAC unit. Several heating and cooling companies didn't even submit bids. Ray was very clear as to what would be required, how much time would be involved and the issues that we might encounter with the inspector. He was right on the money in terms of every detail. The cost was very reasonable and consistent with his initial quote. His two workmen were very professional, conscientious and efficient. They seemed to enjoy the challenges that our installation presented. Ray was present during the inspector's visit, and helpful in negotiating and clarifying what steps we needed to take to meet the code requirements. All in all, Hearthside Heating are top notch professionals. We will continue to work with them as long as we own a house.
We had a complicated and unusual installation situation. The Hearthside crew was very conscientious, professional and thorough. The price was very fair. The owner, Raymond, stayed in frequent communication and supervision of the installation, and was helpful during the city inspection. They’re top flight professionals.
I had furnace maintenance appointment yesterday Sept 28 with Heartside Co. The technician was poorly prepared and could not complete maintenance work for furnace and humidifier. He didn't have filters for neither one. He attempted to tell me how to install them and left after cleaning the burner and turning the furnace on. I had to call the office to complain before tech came back and completed job. Not a good experience!
100/10 would recommend Hearthside to anyone, I grew up in Madison heights and it's nice knowing I have reliable people I can trust for maintenance in my hometown. Kyle (I believe) was very knowledgeable, professional, and great at explaining exactly what work needed addressing. Thank you for the great work!
First time using Hearthside Heating and I am very pleased. I called on a Sunday and was pleasantly surprised to speak with a person (vs. leaving a voicemail). She told me she'd have a technician call, and he did within 15 mins. We decided that a Monday appointment would be the best option and I got a call promptly after they opened with an appointment time. The technician arrived on time (even a bit early). He gave me a full overview of what he felt was needed, we discussed options, and then he went forward with the plan. I am very pleased with his professionalism and the work that was done. I plan to use Hearthside for all my HVAC needs in the future! Highly recommend.
30 year ago Ray and his team installed an complete heating and cooling system in my home. I have not had a problem with that system in the last 30 years. Ray and his team recently installed a new healing and cooling system including air ducts and a hot water tank system in my second home. I can honestly say that heartside heating work, equipment and Integrity is very professional and does excellent job
Had JR come out and work on my York Furnace. He not only took care of the furnace, But found a major issue with my hot water heater blowing out carbon monoxide into my work room. He resolved that issue until I can upgrade it. Thank you very much.
I had an AC outage late last night on the eve of a 90+ degree day. Hearthside was able to quickly resolve and repair the issue at a very competitive price. I appreciated being contacted prior to the techs arrival. The service technician was polite and professional. Would definitely use again.
The best company I've ever used for these services. I can't speak highly enough of Ray and his colleagues. They have done work for me at several homes, and have solved many of my heating and cooling problems/needs quickly, professionally, and with a care that goes well beyond the normal. Trust is so important, and I wouldn't trust anyone else!!
Magen Bennett
Honestly, I have not had the opportunity to use this company, but due to an experience I had with a employee I will absolutely refer this company to any business, friend or family! The gentleman who helped me when I lost my tire was not only able to fix my tire quickly but did so in freezing weather. And on top of it, when we figured my spare had no air, he had a small air compressor to fix that. I didn't see his name, but I hope he knows that I am completely grateful and appreciative of his help. Judging by this small interaction I had with him, I would have to say this company employs hardworking, fast- thinking people who have amazing hearts. Thank you again!
Robert Fink
The installation of our furnace and air conditioner compressor was challenging, since we don't have a basement and the compressor was some distance from the rest of the HVAC unit. Several heating and cooling companies didn't even submit bids. Ray was very clear as to what would be required, how much time would be involved and the issues that we might encounter with the inspector. He was right on the money in terms of every detail. The cost was very reasonable and consistent with his initial quote. His two workmen were very professional, conscientious and efficient. They seemed to enjoy the challenges that our installation presented. Ray was present during the inspector's visit, and helpful in negotiating and clarifying what steps we needed to take to meet the code requirements. All in all, Hearthside Heating are top notch professionals. We will continue to work with them as long as we own a house.
Robert Fink
We had a complicated and unusual installation situation. The Hearthside crew was very conscientious, professional and thorough. The price was very fair. The owner, Raymond, stayed in frequent communication and supervision of the installation, and was helpful during the city inspection. They’re top flight professionals.
James Douglas
I had furnace maintenance appointment yesterday Sept 28 with Heartside Co. The technician was poorly prepared and could not complete maintenance work for furnace and humidifier. He didn't have filters for neither one. He attempted to tell me how to install them and left after cleaning the burner and turning the furnace on. I had to call the office to complain before tech came back and completed job. Not a good experience!
Nicholas Reynolds
100/10 would recommend Hearthside to anyone, I grew up in Madison heights and it's nice knowing I have reliable people I can trust for maintenance in my hometown. Kyle (I believe) was very knowledgeable, professional, and great at explaining exactly what work needed addressing. Thank you for the great work!
Laura W
First time using Hearthside Heating and I am very pleased. I called on a Sunday and was pleasantly surprised to speak with a person (vs. leaving a voicemail). She told me she'd have a technician call, and he did within 15 mins. We decided that a Monday appointment would be the best option and I got a call promptly after they opened with an appointment time. The technician arrived on time (even a bit early). He gave me a full overview of what he felt was needed, we discussed options, and then he went forward with the plan. I am very pleased with his professionalism and the work that was done. I plan to use Hearthside for all my HVAC needs in the future! Highly recommend.
Rena King
30 year ago Ray and his team installed an complete heating and cooling system in my home. I have not had a problem with that system in the last 30 years. Ray and his team recently installed a new healing and cooling system including air ducts and a hot water tank system in my second home. I can honestly say that heartside heating work, equipment and Integrity is very professional and does excellent job
Kevin Diener
Had JR come out and work on my York Furnace. He not only took care of the furnace, But found a major issue with my hot water heater blowing out carbon monoxide into my work room. He resolved that issue until I can upgrade it. Thank you very much.
Christy Ajoian
I had an AC outage late last night on the eve of a 90+ degree day. Hearthside was able to quickly resolve and repair the issue at a very competitive price. I appreciated being contacted prior to the techs arrival. The service technician was polite and professional. Would definitely use again.
Thanks for saving the day!
Roed House (Corey Roediger)
The best company I've ever used for these services. I can't speak highly enough of Ray and his colleagues. They have done work for me at several homes, and have solved many of my heating and cooling problems/needs quickly, professionally, and with a care that goes well beyond the normal. Trust is so important, and I wouldn't trust anyone else!!