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4.7

100 reviews

Amenities

    Family Heating, Cooling & Electrical Reviews - 100

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Ted Fly

    Esam came and reviewed my system replaced filter with one I had and replaced humidifier filter with one from his truck . All systems go ! Great job and thanks for excellent service! Highly recommend this place

    HW T

    Mario b and his Joel are true professionals and easy to talk to and did great work!

    Kylie Spirit Girl

    Rich and his crew (Brendan, Blake, Max) exceeded my expectations with politeness and professionalism today while working in my home. They were quick and clean. I had all my electrical outlets updated and electrical panel upgraded. All priced very well and within my budget.

    Faceless Man

    Second time using Family (last exp was panel replacement) and just like last time, these people are experienced pros that really know what they are doing, offer fair and competitive pricing, work smartly and quickly, treat customers like real people, and are seemingly just generally just a good group of people.

    My tech was Ron this time and he was great from start to finish. Showed me a ton of DIY things (one reason I love this company), checked everything to give me peace of mind now (context: we have an occasional loud whirring furnace noise coming from an inductor motor metal bearing) as well as offered proactive AND honest advice (sold me on nothing, no pushiness at all) regarding my HVAC’s near-future (and how to save money when the time comes). Additionally, he followed safety protocols and cleaned up even snow-melt water from the floor. All around, above and beyond and well worth the price (under $100) and time.

    Thanks Ron and Family! You make things right and that combination of high service quality and unfiltered honesty is hard to find these days. Kudos!

    Paul R (POWERTRIO)

    The best, most honest HVAC company I have ever had the pleasure to have work performed by. Everyone from top to bottom is attentive and courteous. They always do their best to rectify any issues one has. I will always call Family for all of my HVAC needs.

    Thomas Turner

    Great customer service as well as overall technical service. Ron is a clear professional and goes above the bar for his customers. Not to mention they were knocking on my door within 1 hour of me calling their service repair number!

    Gary S

    These guys are great. Prompt thorough and cost effective. Had Essam, Mo and Frank do the work, and they were all very professional. I'll be using this company in the future when the need arises.

    Sue Audet

    Ask for Robert and Ben to do your install — Fantastic!

    Chandra Clark

    If I could give more stars I would. This company has served our family well for many, many years. We recently called them to handle an electrical issue and as expected the service was excellent. Steve is the best! He is highly knowledgeable and professional. Also, a special thanks to Sandy, Tammy, Sherry, and Linda in the office.

    Mark Jeffrey

    Bryan and Dan were very professional. Inform me on everything. Wouldrefer them

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