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Amenities

  • Onsite services

Kroll Furnace Co Inc Reviews - 59

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Scott Stubblefield

Kroll installed a new furnace for us in 2014, so we had them quote us for new AC unit. Great service with the most competitive price. They said they needed a 1/2 day to complete, ended up getting it done in 3 hours and blowing cold air! Super nice technicians who seemed very knowledgeable. Great product with great warranty on parts and labor. Give them a shot for your next heating and cooling project, you wont be disappointed. My parents have also used them for multiple projects and were the ones who recommended them to us and have been nothing but pleased.

Dave ML

Mitch came out as we were switching from LP to NG. I called three other company's that said I would need to replace water heater but not Kroll. They looked up the part, got it in and saved us at least $3500. They are honest! My nbr needed the same thing, I referred Mitch and now have a local plumber I will call from now on. Honesty and integrity are hard to come by. Thanks!!

Ian Dudek

Had our boiler go out on the coldest day of the year and after some investigation i found it was a bad thermo coupler. Overall good service, i felt it was more about getting the job done and less about selling services. I figured out the issue, they agreed and the replacement part price was fair, the cost for emergency service was fair... i guess, and the labor was quick.

This first experience was great. I will be a return customer for sure.

Nora Vollmer

Called Kroll after waking up one winter morning with a furnace that only blew cold air (and it was in the teens outside). The office staff was friendly and helpful and the technician was at our door in less than two hours from the time I called. The technician explained everything he checked out and what he had fixed, and he was very professional. Kroll was fantastic for our same day service call request and I'd definitely recommend them based on my experience.

Stephanie R

We have had the pleasure of having Kroll Furnace take care of our heating and cooling in our homes for over 40 years. We just recently had a new furnace, water heater, and air purifying system installed at our present home. Kroll Furnace did an outstanding job and we're very pleased with the results. Their employees are friendly, courteous, and sure know their business. We highly recommend Kroll Furnace and thank them for their excellent work.

Lea Oosterheert

Had a great experience with Kroll Furnace! They were very knowledge about what products were best for our home and took time to answer all of our questions. I most appreciate their timely service--both for a service call & install date. The technicians were on time & friendly & represented their company in a professional manner. Kroll is a family owned company you can trust!

Rebecca Vanlaan

Excellent! Lawrence came to do a routine service call on our 15 yr old AC. Friendly and efficient. Took the time to explain what he was doing. Needed a part ordered. Came back next day to install. Would recommend!

David Larink

We first called Kroll Furnace in mid-June 2017 when our air conditioning unit stopped functioning on a Friday evening. I called Kroll and within an hour Mitch was at our house. He discovered a bad capacitor in the A/C unit, had the problem fixed in less than 30 minutes after arriving and the charge was very reasonable, especially for an after hours service call.

Due to the age of our home we decided to replace the furnace and A/C later in July. We called Kroll and received a very competitive quote. Kroll installed our new HVAC system in late July and we were very pleased with their service. Their installation team was very informative, freindly and professional. A very speedy installation with no mess at all! We couldn't be happier with the service we received from Kroll and we would highly recommend their services to anyone.

Ellen Meyer

I gave Kroll a call Sunday morning after our heat gave out in the night. The tech, Marty, was there was at my house within a few hours actually earlier than anticipated and got our heat back on in about 30 min. With the service they provided I will definitely be using them for future repairs and maintenance

Carrie S

Best furnace company. Honest and reasonably priced.

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