Recently we discovered that our heating and cooling system needed to be replaced. None of this was planned... Andy was out the same day after a brief call. Not only was the responsiveness of CMR great, but Andy spent time with us and provided real solutions to the concerns we shared about the way the old sytem performed. By the end of that day we had solidified a decision. Installation began 2 days later. Joshua and Manuel the primary installers, shared the installation goals for the day, kept us updated, and answered questions. They were very respectful of our wishes, and their work was neat, tidy and thorough - very professional. Best of all - once the system was up and running we could not believe the difference compared to the old system - quiet, more uniform heat and the comfort that we had been seeking. We highly recommend CRM for their care, attention, knowledge, and prefessionalism - very easy to work with. With many thanks, David and Robin
Our furnace stopped functioning on a Saturday morning at 5 am with outside temperature of 15 degrees. I called their 24 hour emergency line shortly after 6:30 and was scheduled that morning. The furnace was at the end of its time to be safely used (16 years) and needed to be replaced. The repair person offered to give us heaters to get get us through the weekend and he went back to the office to get them - we really appreciated that offer.
The team arrived Monday at8:00 and the verbal estimate was honored in the contract. They were they were competent, friendly, knowledgeable and made sure we understood the entire process.
I had CMR out for yearly service on my furnace. The technician, Caleb, arrived on time. As we entered the basement, there was water everywhere. The water heater tank had failed. CMR was not only able to get a new water heater installed the next day, they recommended a water restoration company that was able to take care of the damage. They helped make a very stressful situation less stressful and I recommend them for their knowledge and professionalism.
Having now used CMF 3 times for primary furnace and ductless AC, I would give them 10 stars if I could. Last year I (mostly) replaced a ductless system myself and CMR finished the install and charged the system at a very fair price. 2 months ago the primary AC stopped and CMR came out and determined that marginal work by a (well-known) previous HVAC company caused the problem; only charged me for a service call. Recently when the main blower motor died on my 23 year old furnace I decided to replace the entire furnace. Based on my two previous experiences, I chose CMR again and they did an excellent job at a very fair price. The owner even came out to measure for some custom ductwork. Keeping in mind that was for a fixed price, the CMR technicians said the anesthetic air and exhaust plumbing and electrical work drove them crazy and they replaced it all, added an extra electrical outlet and the result looks like a brochure picture, just perfect. I can't recommend them enough.
Everyone at CMR is friendly and helpful. They’ve helped us when our furnace went out in the middle of the night, even FaceTiming with my husband to try and identify the problem quickly. Even when they’ve been fully booked, they find a way to get someone out to help you quickly. Their professionalism and genuine interest in helping you is unmatched. It’s not about selling something, which I appreciate. If you’re looking for a fantastic HVAC service that is also local, call CMR!
We have used CMR on a couple of occasions over the last couple of years to repair our furnace and water heater. In both instances, they were outstanding. Even though it was an extremely busy time of year, they came out quickly and fixed both issues. Very professional. They were highly recommended to me. I want to make sure I pass the recommendation on. It is great to have good local resources.
CMR just installed a new water heater. They were on time, did great workmanship, and cleaned up. Can't ask for much more. Job well done. Great folks to do business with.
Well, it's a year later and now I'm having CMR install a new furnace. The two techs (Mike and Mike)did a great job. I'd highly recommend CMR, excellent service done right.
When I recently bought a house in Ann Arbor, it was 1980s construction and had the original furnace. CMR did a great job installing a new 2-stage furnace, air conditioner, with a Nest thermostat controlling temperature and humidity. The work was done on time and on estimate. I added another small job running some gas lines and they added that to the bill and got it done very promptly. Very professional work.
Overall, I was really impressed and would recommend them for residential HVAC work.
CMR replaced our furnace, air conditioner, and water heater as we are preparing to make some renovations on our house. They did an outstanding job. The entire staff was very knowledgeable, professional, and never kept me waiting. They are one of the easiest companies to work with in the area, highly recommended.
Sheryll Haas
My furnace stopped working. They showed up when they said they would and I was warm 2 hours later. Great service excellent prices
David Waymann
Recently we discovered that our heating and cooling system needed to be replaced. None of this was planned... Andy was out the same day after a brief call. Not only was the responsiveness of CMR great, but Andy spent time with us and provided real solutions to the concerns we shared about the way the old sytem performed. By the end of that day we had solidified a decision. Installation began 2 days later. Joshua and Manuel the primary installers, shared the installation goals for the day, kept us updated, and answered questions. They were very respectful of our wishes, and their work was neat, tidy and thorough - very professional.
Best of all - once the system was up and running we could not believe the difference compared to the old system - quiet, more uniform heat and the comfort that we had been seeking. We highly recommend CRM for their care, attention, knowledge, and prefessionalism - very easy to work with. With many thanks, David and Robin
Janet Torno
Our furnace stopped functioning on a Saturday morning at 5 am with outside temperature of 15 degrees. I called their 24 hour emergency line shortly after 6:30 and was scheduled that morning. The furnace was at the end of its time to be safely used (16 years) and needed to be replaced. The repair person offered to give us heaters to get get us through the weekend and he went back to the office to get them - we really appreciated that offer.
The team arrived Monday at8:00 and the verbal estimate was honored in the contract. They were they were competent, friendly, knowledgeable and made sure we understood the entire process.
We would highly recommend CMR to anyone!!
Beth Simmert
I had CMR out for yearly service on my furnace. The technician, Caleb, arrived on time. As we entered the basement, there was water everywhere. The water heater tank had failed. CMR was not only able to get a new water heater installed the next day, they recommended a water restoration company that was able to take care of the damage. They helped make a very stressful situation less stressful and I recommend them for their knowledge and professionalism.
Ted Green
Having now used CMF 3 times for primary furnace and ductless AC, I would give them 10 stars if I could. Last year I (mostly) replaced a ductless system myself and CMR finished the install and charged the system at a very fair price. 2 months ago the primary AC stopped and CMR came out and determined that marginal work by a (well-known) previous HVAC company caused the problem; only charged me for a service call. Recently when the main blower motor died on my 23 year old furnace I decided to replace the entire furnace. Based on my two previous experiences, I chose CMR again and they did an excellent job at a very fair price. The owner even came out to measure for some custom ductwork. Keeping in mind that was for a fixed price, the CMR technicians said the anesthetic air and exhaust plumbing and electrical work drove them crazy and they replaced it all, added an extra electrical outlet and the result looks like a brochure picture, just perfect. I can't recommend them enough.
Meghan Hudson
Everyone at CMR is friendly and helpful. They’ve helped us when our furnace went out in the middle of the night, even FaceTiming with my husband to try and identify the problem quickly. Even when they’ve been fully booked, they find a way to get someone out to help you quickly. Their professionalism and genuine interest in helping you is unmatched. It’s not about selling something, which I appreciate. If you’re looking for a fantastic HVAC service that is also local, call CMR!
John Avery
We have used CMR on a couple of occasions over the last couple of years to repair our furnace and water heater. In both instances, they were outstanding. Even though it was an extremely busy time of year, they came out quickly and fixed both issues. Very professional. They were highly recommended to me. I want to make sure I pass the recommendation on. It is great to have good local resources.
Peter Chelune
CMR just installed a new water heater. They were on time, did great workmanship, and cleaned up. Can't ask for much more.
Job well done. Great folks to do business with.
Well, it's a year later and now I'm having CMR install a new furnace. The two techs (Mike and Mike)did a great job. I'd highly recommend CMR, excellent service done right.
Nathan Oostendorp
When I recently bought a house in Ann Arbor, it was 1980s construction and had the original furnace. CMR did a great job installing a new 2-stage furnace, air conditioner, with a Nest thermostat controlling temperature and humidity. The work was done on time and on estimate. I added another small job running some gas lines and they added that to the bill and got it done very promptly. Very professional work.
Overall, I was really impressed and would recommend them for residential HVAC work.
Jeremy Albright
CMR replaced our furnace, air conditioner, and water heater as we are preparing to make some renovations on our house. They did an outstanding job. The entire staff was very knowledgeable, professional, and never kept me waiting. They are one of the easiest companies to work with in the area, highly recommended.