Kerivan-Lane, Inc.

Thank you Kerivan Lane for your always excellent customer service! Ken has been helping me out from the office and he has been awesome at keeping communication open between myself the office and the techs. Robert fixed my air-conditioning and he was polite, efficient and knowledgeable.

From start to finish, the experience with Kerivan-Lane related to the installation of our new split system was amazing. This was our second split system installed by the Kerivan team, and as with the first, we could not be more satisfied. The pricing is competitive, and as an additional benefit they assist in getting you set-up and providing the materials you need for the various rebates available, further reducing the cost. The sales team is friendly and responsive (I worked with Kevin), and they take the time to ensure the system they are selling is a match for what your actual needs are. On the install side (Rob) was beyond knowledgeable, quick, clean...and most importantly, personable. He took the time to actually explain to me the process as he went about the install. Its truly hard to find a reputable, and consistent service provider now a days which is why we use Kerivan for all of our HVAC/plumbing needs, I recommend you do the same.

I agree with one of the reviewers that this company is run as a sales company, not service. I have an oil price agreement that will expire in a few days. I called the company for delivery couple days ago because my oil tank is nearly empty. I sent them a picture of the oil tank as told. But they refused to deliver unless I agree to pay the market price! This is against the contract agreement, right? Does this also violate some Customer Rights?

Came across them by chance when I saw a KerivanLane oil truck stop by to provide services to a neighbor. We had just moved into a new house and I was curious to ask about the services they provide. Turned out to be the best contacts I made for propane, heating and plumbing services. I have since needed them to help me with a new water heater and with questions on heating and plumbing - very good experience throughout the process. Personal attention to every detail and they always make sure to keep me up to date with every detail.

Chris from marketing, Mike from service, Joe from installation and everyone on the team are professional, hardworking, friendly and very nice to work with.

I appreciate the way they have always followed up after completing the given work and inquired about the service received and the status of their service.

I would highly recommend them to anyone who is looking for a one stop shop for all home needs with respect to heating, plumbing, oil, propane services.

The Kerivan-Lane team came through for us in a tight spot - we had to quickly replace our defunct boiler in the middle of a winter cold snap. Everyone we worked with (Kevin on the sales team, Mike on the service/install team, and Joe, our installer) was great, and went above and beyond to ensure we had heat back as soon as possible. Special kudos to Joe, who worked 2 days straight, including a Saturday, to get the system up and running.

I've been with Kerivan-Lane for the number of years (the longest that I've been with any oil company) and my experience throughout the years have been very positive. They are very professional and always available to help through any issues that I had with my heating system. All the Kerivan-Lane technicians that has serviced the heating system have been professional but I wanted to note that Peter Aurelio is one of the best technicians I have ever dealt with, hands down. He's knowledgeable, respectful and listens to your concerns (unlike a majority of technicians out there that are quick to cut you off and tell you what the issue is and a lot of times they are wrong and not providing any solution). With technicians like Peter it's hard to lose clients.

They were amazing! We had a new heater system installed and Lerivan-Lane were there as soon as our plumbing company finished. Very professional and very helpful all the time. Chris Mulroney and Patrick were a big help in our big project. We highly recommend.

Recently I had some problems where my boiler was shutting off intermittently. Robert came to service it and was very professional and friendly. He found that the filter was dirty and cleaned a few other areas. He also did a thorough check of the system and thinks it should be good now. If it goes out again, it's probably the thermostat that would need to be replaced. I'm very happy with the service!

My rep / delivery person is Paul, and I've been really happy with him and Kerivan-Lane in general. Paul is friendly and professional, the person who came to inspect my system was the same. Thank you Paul and Kerivan-Lane!

We recently needed to get our old boiler and water heater replaced and relocated so we shopped around a bit before deciding to go with Kerivan-Lane. They offered very competitive pricing and seemed very knowledgeable about the work that needed to get done for both the relocation and the upgrading. The process was actually very smooth despite being a little complicated. Everyone at Kerivan, from sales to the installers, were extremely helpful and very responsive to any questions we had during the process. Me and my wife are very happy we choose Kerivan and recommend them highly.

Patrick M. installed a single zone Fujitsu ductless unit for our sunroom the other week. What I like best was that he came out several days before and went over the complete layout with me and addressed all my questions and concerns. He showed up for the install exactly as scheduled and did an outstanding job. I was impressed with his workmanship as he paid attention to the "small" details to make sure the installation would look good and work properly. When finished Patrick took the time to show both my wife and me how to work the remote.