128 Plumbing, Heating, Cooling & Electric

When our older furnace stopped working reliably, we called several HVAC companies for an assessment of the issue(s) and available options. Darren from 128 thoroughly checked the system and provided us with a detailed description of what was, and what was not, operating correctly. He then provided us with multiple options ranging from a repair that would get us through heating season (and possibly longer) to a replacement. He offered us 6 detailed options for the replacement, in writing. When we decided on one of the replacement options, he promptly scheduled the installation. The technicians who completed the installation were exceptional. Ron, the lead person, was ably assisted by Rafi. They arrived early and worked every moment they were in our house. They were professional, knowledgeable, and especially careful of our home. They left the work area exactly as they found it -- maybe neater! Ron provided us with an understandable summary of how the system worked and made certain we were satisfied with the work, inside and out. An extremely positive first experience with 128.

We had a great experience with Mark. His thoroughness and attention to detail is something that is extremely rare. We recently bought the home and our furnace and oil tank is aged. He educated us on what to look out for and set expectations for the future of our system. We voiced some concerns about the balance of heat in our home and Mark gave us some tips on how to handle that. It was a pleasure to have him maintain our system and we would love to have him back next heating season.

Recently our furnace died over the coldest weekend of the year. We called 128 Plumbing and we are so glad we did. Ron was exceptional! He was here on time, was one of the most pleasant individuals we have ever met, and his work was top notch. He explained everything thoroughly, slowly and with care to make sure we understood what was going on - before, during and after he the work was complete. Checked in with us multiple times as the day went on. He treated our home with respect and professionalism. And, our dogs absolutely loved him! We would have Ron back any time! We are very happy to now be a part of the 128 family.

I had ‘123 Plumbing…’ come to do routine maintenance on my tankless water heater. From my initial call for information and scheduling to when the work was done, I received exceptional service! Everyone was professional, efficient, thorough, and friendly! My technician (Luis) arrived on time, performed the needed maintenance, shared before and after photos of his work, and went above and beyond In explaining everything to me, including making sure I knew how to turn my gas and water off in an emergency. And, he did it all with a wonderful attitude -- very polite, genuinely warm, and thoughtful. Wow! Definitely five stars for this company and for Luis!

My Heating Failed and the team at 128 Plumbing installed a new system the next day. Everything was super professional and the quality of their work was excellent. Ron and his team came in the morning and got my furnace and air conditioning installed by 4pm the same day.

Everything with the new system was reviewed and all our questions were answered.

Couldn't recommend them more.

The 128 team just left. All I can say is, wow. So professional, so thorough, so reasonable. They were the best quote we received to install a mini split system for heating and cooling, and I really feel they did the best possible job. From the moment they arrived, walking me through the process, being super clean about their work, and making recommendations so that the installation process was efficient and fast as possible. When they finished the install, spending the time to walk me through how to operate it, as well as what to be aware of, like keeping the outside unit clear of snow, and keeping an eye on the filters inside. Plus, just overall, a really great and respectful crew. I’ll definitely be working with 128 in the future.

Every single employee at 128 was nothing short of excellent to work with. Darren made my decision easy during the sales process when he broke all of the pricing points down with pros & cons of each possibility. Andrew B from the office was an absolute joy to speak with regarding payment. Paul & Mike were punctual and over communicative during the install process. They were a joy to have at our house. Chris M and Eddie went above and beyond to finish the electrical on the install. They made sure everything was tested in front of me and that I understood everything. All around a fantastic experience and would highly recommend to anyone looking for plumbing & heating help.

We had 128 out several times to diagnose and then ultimately replace our hot water heater and furnaces. Their communication and customer service is top notch. Ron and all the technicians we dealt with were knowledgable, extremely nice and very thorough. Ron has an attention to detail that we really appreciate and he always took the time to answer all of our questions. The work was clean and done very well. I would definitely recommend 128!

Our first time using 128 for a chandelier removal and switch fix. A great customer service experience from scheduling to service. I am thrilled to have a trusted service team so close to our new home. A very reasonable rate to just come out. Friendly and professional! We will definitely use them again as needed. Thank you 128!

128 Plumbing was responsive, fast and professional.
Ron and his technician teams were amazing to work with. Very personable and clean while working in my home. You may find someone cheaper than 128 plumbing, but you will not find a better team!