Freeman Plumbing

I had no heat for a month in the middle of winter. I had about 5 different HVAC technicians come down from another company but none had experience with my Rinnai system. I called another plumber and he was on vacation for weeks, he referred me to another company who canceled last minute twice, and he then sent another company's plumber down, who wanted to replace both of my boilers for a large price tag. Then I found Matt Freeman, he came down and explained all my options. His knowledge is impressive. He figured out the best solution at the greatest value. He was able to repair my Rinnai, replace my antique boiler with a new Rinnai, helped with MassSave, National Grid, and getting the permits and inspections. He goes above and beyond, the area looks beautiful. He left the area spotless and finished the job in a timely manner. The electrician he used was also very reliable. Matt is responsive to texts. He writes out a professional detailed invoice. He is trustable and an expert in his field. He was respectful of the house and made sure my cats did not get out. Thank you.

It’s January and I was able to give my kid a bath in winter last night for the first time since we bought this house. I am unable to resist sharing my gratitude on this review because Matt improved our lives so much. I am truly very grateful. I missed it very much before Matt installed our boiler. Thank you thank you thank you.

Also, Matt is a super interesting and wicked smart human. He's not just a great plumber; he's a creative problem solver with a whole-picture sense of the project--priceless!

We called Freeman Plumbing after researching Tankless Hot Water Heaters. Matt was very responsive and knowledgable about the product. We decided to have the tankless hot water heater installed along with moving a pipe and adding gas access for our grill.

He started the project right away because we were starting a basement project and needed the house gas line moved. The process was quick and the end result looks amazing for a hot water heater! He helped with the Mass Save program and navigating the need for a new gas meter. He also helped with the hot water heater warranty.

We will use Matt again for other plumbing projects and emergencies. He responds right away and had quotes to us within a day or two. He crew is professional and the space was cleaned up after they left.

Matt has been very responsive, thorough and competent in providing his services for us.He installed a new Combo Heat/Hot water tankless system and completed the job on time. I would recommend his plumbing services to any homeowner looking for efficiency and economy for their hot water and/or heating needs.

Matt was great, very responsive, polite, and knowledgeable. He helped us found the parts and fixed all the problems for my boiler. I will be calling Matt for any plumbing work in the future and I recommend him without hesitation!

Matt was very helpful and knowledgeable when he fixed my on demand system. He kindly took the time to explain the system to me. I would 100% recommend Freeman plumbing and will definitely use Matt for my future plumbing needs!

Matt was probably one of the best if not the best plumbers I've dealt with! I had a problem with my tankless water heater and it was covered under warranty. The problem was that no one wanted to work on it. Matt was great because he came to my house which was not close to where he normally works. If he hadn't come to help me out, I'm not sure what I would have done. Super nice guy and was really knowledgeable! Thanks!

I used Freeman Plumbing to replace a leaking gas hot water heater. Matt responded to my initial call within an hour, spend 20 minutes explaining all my options then quoted me a very fair price over the phone.
He ordered the parts and we scheduled the work for two days later.
Matt and his helper showed up on time with the new heater, replumbed the existing pipes to make it more efficient and even patched up the old duct in the chimney. They cleaned up after and removed the old heater.
I was so mpressed with their work that I hired him again to replace hot/cold shut offs and faucet in a bathroom sink.
Matt is very professional, does great work at a fair price and I would not hesitate to hire Freeman Plumbing for any plumbing project.

We had a very good outcome from Matt's expertise and thoroughness. Thinking we needed an all new system, we were very pleased to simply need updated maintenance and no other plumber before had clarified what this meant. Going forward, I doubt many know as much about newer tankless water systems or high efficiency boilers. Can only say positive things from this experience.

Matt is great and professional guy, very courteous and very knowledgeable. He was very patient with me on the whole the whole process on to fix my water heater thankless Rinnai (I asked a lot of questions). Mr. Matt was very clean in his job, leave the place spotless. Matt has my highest recommendation. If you have a plumbing issue, Matt is your guy!!
Thanks Matt!!!!!!!!!!!!!!!!!!!!!!!
Habib