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Fresh Air Concepts Reviews - 67

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kimberly Kirby

I really enjoyed my experience with Freah Air Concepts. My heat went out just before Christmas. I worked with Randy on the business end and Pep was my Technician. Randy was super supportive as I asked him a million questions as I'm new to this process. He explained everything to me and even filed the warranty claim for my new HVAC. Randy made this process as smooth as possible.

Pep genuinely cares about his clients. He was very clean and wore shoe covers inside of my house. He also brought a tarp so that the tools and debris from the HVAC swap didn't mess up my carpet. I really appreciate Pep having a positive mindset during this entire process. From fixing my old HVAC to diagnosing the problems, he was super positive which helped me relax, as I was super upset about not having heat for Christmas. The FAC is a very supportive team all around. Thank you, Fresh Air Concepts!!!

Sherri Dembowski

We contacted Fresh Air Concepts after issues with our original installer. Our original maintenance contract appointment was just two weeks before this, and yet your technician discovered an exposed wire barely hanging on. So clearly our original installer is not doing as thorough job as your technician. We greatly appreciate this attention to detail.

Dp Argento

Rob and Joel were real professionals. We were replacing a mini spit system that had a power surge and had a less than stellar install, they came in and corrected all the previous mishaps and installed a new mini split. These guys were top notch.

Stephen Mazcko

Robert was OUTSTANDING.
Robert is a very friendly tech and very knowledge. I would like to request him for all my service needs If I can.
Thank You Robert, Randy and FAC

Daniel Ronald

I had a great experience with Air 1 Heating and Air Conditioning. I had a leak in my AC and they came out and fixed it right away. The technician was friendly and professional, he explained everything that he was doing and answered all of my questions. Thank you!

Gina O'Ferrall

Jonathan was great. He provided prompt thorough quality service. He was very professional and courteous, explained the work performed, and offered helpful recommendations. I was very pleased with the service Jonathan provided and the company overall. Same day schedule and service. The customer representative scheduling was professional and courteous as well. It was a very positive experience and I'm happy the A/C is working again. Thank you very much!

Sandeep Gupta

I hired Fresh Air Concepts to replace my failed furnace. They replaced furnace and AC. Their prices were competitive, installation crew was very professional and friendly. They left the house clean and had me up and running in just one day. I highly recommend the company and the crew they sent.

Jonathan Carmichael

Rob and his crew installed a new heat pump system at my house. They were professional and completed the work quicker than estimated. The quality of work was terrific. I'm glad I went with FAC.

santanya mahoney

I rarely feel like I receive excellent service. Fresh Air Concepts arrived on time, worked until the job was completed, respected our home, were honest, and provided a fair price. We had two prior quotes of $6,000 from other companies to address a duct issue. FAC was honest/knowledgeable and explained all that was needed was a flip of a switch - for FREE! I plan to recommend this company to anyone that will listen.

Katherine Hollinger

The serviceman Jonathan was very thorough, enterprising when there were challenges like when the hose bib did not work and helpful providing recommendations that would extend the life and reduce maintenance costs over the lifetime of the unit. I greatly appreciate Fresh Air Concepts for the expertise and professionalism of their technicians, the quality of the equipment they have installed, and the prices are very reasonable. FAC is a reliable firm that I call whenever I have heating and cooling needs!

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