Cair Heating & Cooling LLC

Excellent customer service! Jeremy, the technician, was on time and professional, he quickly diagnosed the problem and had the parts on his truck! He also tuned up both units and the systems are now operating great. We will also have them perform the fall tuneups. We will happy recommend CAIR everyone!

I called them yesterday for a diagnostic on my AC cause it wasn’t working… they told me the only way to get it to work was to replace the unit and quoted me at $7500. I called somebody else and the only thing that was wrong is it needed to be cleaned on the inside and that cost $200 and now my air is back working better than it was before

I cannot say enough good things about Cair. Our AC broke during the hottest time of the summer and I was 9 months pregnant. The Cair team, starting from the person who took my call to schedule an appointment, to the people who installed our new unit, ensured not only was the work done but it was done promptly. I called on Wednesday morning and by Thursday night we were up and running with a new system. Hunter and his crew worked for 11+ hours making sure our system was installed and working properly. I would highly recommend, very professional!

Very disappointed. Just out of hospital and they were a no show after a 2 day appointment. They called me over an hour past their 4 hour appointment window with an excuse I found unbelievable. Offered to discount a next day appointment and I said no I will not do business with you ever. Prudential kept their appointment and were super to work with. I had them replace my whole system even though they said they could repair the old one. Cair does not care, don't use them is my feeling.

Kevin and his team are top notch. I would recommend to anyone and will definitely tell friends and family about the great experience I had. They were very professional, very friendly and took pride in their work. Cair was about 40 to 50 percent cheaper than the other 3 estimates I received. AWESOME JOB! CAN'T THANK THEM ENOUGH.

We have had a great experience with Cair. Our air conditioner was on its last leg and we shopped around to get multiple quotes for a new air conditioner. Justin explained all of our ac unit options/price ranges and ultimately, when our ac unit finally broke, we called Cair and they came the next day to install a new system.

In addition, when we had a question about our unit, George came out the same day to take a look at it. He was knowledgable and courteous and was able to fix the problem easily.

Very friendly and professional company. Highly recommended!

We just had one our Furnace/Air Conditioner units replaced and Cair Heating and Cooling did an excellent job installing the unit and in a timely manner. The new unit works great, and got it just in time for the late spring and summer weather. Will definitely call them again to replace the second unit when it is time for that. Can't go wrong working with them and highly recommend.

I really hate to leave a bad review for a local company. I haven't done that before, so that goes to show how certain I feel about making sure others are prewarned about dealing with this company. We have a new home and our builder subbed out Cair. So we have two units with them. When one recently went out, we called them and from there, had an extremely difficult and drawn out process. For ONE MONTH, in winter, with four kids at home, we were without one of our heaters working. The follow up was always on me to contact them, as they would never return calls. They said they would call when a part came in and they didn't. They said they'd call the next day, they didn't.... and so on and so forth until we found ourselves literally 30 days without any support or communication from them unless we initiated it. The people were extremely rude to deal with, including a customer service agent using the word "retarded" which is 100% unacceptable word to use ever, much less in a business interaction. I even gave the owner a chance to make things right before deciding to post here. I like to support small businesses, but for the sake of neighbors and consumers in the area, I can't imagine recommending this place. Such an overall poor experience.

Preston M at Cair Heating and Cooling did a great job fixing my air conditioning unit. I was able to call in the evening and get an appointment for the next day. Prices were reasonable and unit was fixed in a timely manner.

Rare business that does what they say they will do. After years of dealing with the high pressure salespeople telling me I needed a new unit I called Cair. They serviced my old unit yearly and I got an additional 6 years out of that unit prior to replacing it this year. Quoted a very fair price on a new unit on a Thursday and had it installed by the following Monday. Great service!