MMI Climate Solutions

Called technician for problem with gas heater. Technician came out, charged three times what a filter costs and a diagnostics fee for which he did not provide any sort of estimate for any fixes. Noted some issues, altered our gas pressure but did not write what he changed it to/from. Thats fine, overhead costs are a reality of business and perhaps I would have eventually received an estimate. What happened after is the problem.

After altering the gas pressure of the unit a strong gas smell began emanating from the exhaust on the front of the house. Columbia Gas came out, got strong gas readings and red tagged the unit. The next day I had Monthie out to see what they had done that cause the gas problem. The technician noted a few specific issues and one main issue. He returned the gas pressure to the original amount and says he will get me a bid. That night we get a gas smell again, this time in the house. Columbia gas comes out, red tagged again. We've never had any of our gas detectors go off or had gas problems in the house before Monthie.

Monday comes around, still no estimate, so I call. I don't get the estimate until the end of the day. I get an overpriced estimate for the work.

Frustrated with Monthie, I consult with three other companies. None agree with Monthie's assessment. The first company to come to my home notices a blatant and obvious issue with the unit as well as a few other problems. Some of these problems Monthie's technician told me were not an issue. Each of the companies agreed - without my telling them of any of the details from any of the other visits - on the problems, and disagree with Monthie's estimate.

Monthie Mechanical has proven themselves to be negligent in my eyes, as well as unstrustworthy, unprofessional and incapable of handling work that is not simple maintenance or replacement of a unit.

I do not recommend using Monthie and will suggest to everyone who has any problems with their heating and air to stay far away from Monthie.

- One pro of dealing with Monthie is they do have a pleasant and patient office staff. If only their technicians and owner were up to snuff.

Brad was so quick and went above and beyond what we expected! He checked our C02 monitor and suggested changing it out every 7 years, which we were due for. He gave great peace of mind to us and offered great advice. We are so happy we were referred to your company.

I have been going to Monthie Mechanical for years now, I enjoy going to Derek because he fully explains everything to me in a very clear manner no matter how complex the problem may be. He is a very talented mechanic and I recommend him.

I would like to highly recommend Monthie for others (especially who plan to replace their HVAC), and if possible, please contact Erika for it. She is a very reliable person, and she has good knowledge about HVAC. Erika worked very hard to find the best HVAC system for me. She presented diverse options for me and explained the pros and cons of each system. Also, Monthie's price is very reasonable; by comparing five highly valued HVAC companies in Lexington, and I found that Monthie's price is very reasonable in Lexington. If you plan to install a new HVAC system, I would like to recommend Monthie for it.

2 of my Cats were lost in our heat/air ducts under our house. No one would help us until we called Monthie. One company even laughed even though it was a potential life or death situation. We called and they were there in no time and worked hard to help us retrieve them. Unfortunately one got away and is missing and the other has yet to come out. I cant tell you my gratitude for the help that we received. You have earned my recommendation and a lifelong customer.

Reliable, professional, prompt, and helpful. You feel like a cared for customer rather than a dollar sign. They have always been eager to fix problems, offer solutions, and deliver excellent customer service.

They installed a device in my ductwork that destroys any odors in my home and kills all of the germs floating in the air or on surfaces. I can’t see the germs but I can definitely tell the odors are gone. I highly recommend these guys. Erica was especially helpful.

I have used Monthie Mechanical for years and each repair that they have done for me are great. The staff are wonderful people.

The work that Monthie Mechanical did for me was great. The technician was very courteous coming into my home and working on my units. Very respectful.

Brad came after hours the night before the fourth of July. He was so nice and quickly fixed our AC. I felt like the price was very fair. I will call again for any other issues!