I have used Fayette Heating and Air for about 8 years and have always had exceptional experiences. The technicians are knowledgeable, professional, courteous, and honest. I highly recommend.
Had a new system purchased and installed through them. It was defective on day 1. The technicians didn’t do their job properly testing and inspecting it. I had to report its malfunction personally like 15minutes after they left as I was bombarded with errors through the app. Its been over 2.5 weeks trying to get the part replacement installed. First I was given a wrong delivery date and told it was delivered last Monday. Then a week passes and they say it was not delivered. Then when it was finally delivered they kept telling me “someone from dispatch will reach out in a couple minutes” to get the installation scheduled, every time I called (like 5 times in past 3 days). I feel scammed. Especially when it cost $15,000. Absolutely maddening.
I am very happy with the service. James was very professional and walked me though all the details. I look forward to working with the company and James again on future needs.
Mr Lee Milton is an excellent technician. Explains in detail what needs to be done. Goes above and beyond to make sure the job is done correctly and with complete satisfaction.
Talk about a professional, Jason Y is your guy! Wow is all I can say. Will definitely keep his name so if there is a next time he will be who I ask for. Great guy!
He an apprentice checked attic systems,changed filters. We then checked outside. A capactior was bad changed it and recheck for all other readings. I was explained before and after each procedure. I couldn't ask for 2 better workers. Excellent at their job
We have always been very happy with Fayette Heating & Air. They installed both of our units when we had our home built in 2001 and have been with them since. We're very pleased with our current technician, Dakota Tedder. He's very professional, knowledgable, and nice.
Sara Hesley
I have used Fayette Heating and Air for about 8 years and have always had exceptional experiences. The technicians are knowledgeable, professional, courteous, and honest. I highly recommend.
M W
Had a new system purchased and installed through them. It was defective on day 1. The technicians didn’t do their job properly testing and inspecting it. I had to report its malfunction personally like 15minutes after they left as I was bombarded with errors through the app. Its been over 2.5 weeks trying to get the part replacement installed. First I was given a wrong delivery date and told it was delivered last Monday. Then a week passes and they say it was not delivered. Then when it was finally delivered they kept telling me “someone from dispatch will reach out in a couple minutes” to get the installation scheduled, every time I called (like 5 times in past 3 days). I feel scammed. Especially when it cost $15,000. Absolutely maddening.
Deborah Merical
I am very happy with the service. James was very professional and walked me though all the details. I look forward to working with the company and James again on future needs.
Cassandra Jude
Mr Lee Milton is an excellent technician. Explains in detail what needs to be done. Goes above and beyond to make sure the job is done correctly and with complete satisfaction.
Kenny Holbrook
Representative was knowledgeable. Helpful information. Haven’t decided if I want to spend the amount for the options presented. Still deciding.
Donna Collins
My technician, Dakota, is the best. Very knowledgeable and really does a good job keeping my units in good working order.
Joan Kelly
Jacob was very professional and took the time to explain and show me the installation of the compressor saver kit.
Leigh Perraut
Talk about a professional, Jason Y is your guy! Wow is all I can say. Will definitely keep his name so if there is a next time he will be who I ask for.
Great guy!
Greg Bell
He an apprentice checked attic systems,changed filters. We then checked outside. A capactior was bad changed it and recheck for all other readings. I was explained before and after each procedure. I couldn't ask for 2 better workers. Excellent at their job
Harry Morgan
We have always been very happy with Fayette Heating & Air. They installed both of our units when we had our home built in 2001 and have been with them since. We're very pleased with our current technician, Dakota Tedder. He's very professional, knowledgable, and nice.